We verify reviews to ensure the traveler booked with Expedia Group. RoadWarriorHawnimal, Thank you for sharing your experience, and we are so sorry to learn that we failed to meet your expectations of quality service and accommodations. I tried to call comfort suites help line,after waiting 20 minutes i hang up. It was perfect size and very accommodating. We hope you'll return to give us a chance to impress you with a five star experience. language, whether its just a rating or contains comments as well, etc.). Please enter the dates of your stay and check what conditions apply to your preferred room. That's how we know our reviews come from real guests who have stayed at the property. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window. Approximate prices in USD for a 1-night stay, We'll show you stays where you can have the entire place to yourself, This property has taken extra health and hygiene measures to ensure your safety is their priority, Great location and facilities for couples. It is 9:30 pm,I asked him if he could find us another somewhere, he declined. The only 2 complaints that I have: 1- During showering the water pressure at times would be so low, that there was only a trickle coming out, then would kick back in for about 5 min, only to reduce back down to a trickle. Hot tub didnt work. We will get back! Free parking is available at Comfort Suites Medical Center near Six Flags. I have one more reservation this weekend that I could not cancel because of their inflexible reservation requirements, then I am donating our points and deleting our account. Please come again to see us soon! Thank you so much for your compliments, rating and review of our high housekeeping and hospitality standards. Many travelers enjoy visiting Woodlawn Theater (7.0 miles). It is rewarding to hear that we have succeeded in making you feel comfortable and that you experienced no difficulties with our services or amenities. Reviews are most valuable when they are original and unbiased. After reading the past reviews, apparently this is. Again, the pool and hot tub were not usable. The booking.com supervisor sent a request for a refund on my behalf to the property manager and mentioned that theyve never had a property refuse refunds for false advertising and that the process should go smoothly. Is parking available at Comfort Suites Medical Center near Six Flags? There was a rather large group that assembled within that area for the two nights we were there and looking through the plastic on our way home from dinner, we noticed that the group was. After my boyfriend reiterated that this is bad business practice and that booking.com was filing a complaint about themand THEN she was quick to offer us only one day back on my card, which we just accepted; we were tired of explaining to her and her employees what was right and wrong. Your current language is English (US), 5130 Vantage Way, San Antonio, TX 78249, United States of America, Comfort Suites Medical Center Near Six Flags, Queen Suite with Two Queen Beds - Non-Smoking, Queen Suite with Two Queen Beds - Accessible/Non-Smoking, Comfort Suites Medical Center Near Six Flags has been welcoming Booking.com guests since Apr 17, 2013, Top Location: Highly rated by recent guests (8.5), Lock in a great price for your upcoming stay. We've stayed at this hotel several times over the past 7 years and have really liked it. Guests submit their subscores and their overall scores independently theres no direct link between them. Other recreational amenities include a fitness center. Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast. If you stayed at this property through Booking.com, you can write a review. Yes, there is late check out up to 1pm. Copyright 2022 Northstar Travel Media, LLC. If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. Jake B, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! 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Asked about: King Suite - Accessible/Non-Smoking It's busy and yummy. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. 5535 University Heights Blvd, San Antonio, TX 78249, 5042 Beckwith Blvd, San Antonio, TX 78249, Here's how to add a credit card surcharge, A Floriade river cruise grows in the Netherlands, Uniworld Boutique River Cruise Collection, Hotels Near Popular San Antonio Attractions, San Antonio Botanical Gardens and Conservatory, Comfort Suites NW Near Six Flags GDS Codes, Common Area Internet Access (High Speed & Wireless). The rooms were nice and cool. A damage deposit of USD 250 is required on arrival. I also had to report a "missing stay" so that we were given our reward points because this property didn't report them to Choice Hotels. Located in the heart of northern San Antonio - 4 miles to Six Flags - Shops, movies, golf, dining all nearby. Comfort Suites. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Lots of space. Available in some public areas: Free WiFi, Wheelchair-accessible parking and van parking available, Onsite parking includes off-street options. The bed was fabulous; the breakfast was excellent compared to other complementary ones. if the writer is claiming to be someone else). Tripadvisor performs checks on reviews. This was great for the days that we needed a little down time not to mention the kids hit the pool almost every evening. comforters pillowtop We immediately went to front desk,to ask for another room.I asked the desk person to go check the room,he declined, and said he would refund our money. It's our primary goal to ensure that you receive the best lodging experience and we wish to let you know that your voice is extremely important to us. They're also applicable regardless of the comment's tone. They were confused about this and did not resolve. Write a full question containing a minimum of 10 and a maximum of 300 characters, and don't share any personal info. Thank you for your support Best Regards Ricardo. The only way to leave a review is to first make a booking. Were sure youll enjoy your stay at Comfort Suites Medical Center near Six Flags as you experience everything San Antonio has to offer. Ideally, we'd publish every review we get, positive and negative. There are ways that this property can address this by simply changing it on these sites. Dont include any personal, political, ethical, or religious commentary. The hotel showed signs of wear and tear, but nothing that would keep me from staying again. 384 out of 1001 reviews, Rating 1 - Terrible. Looking to enjoy an event or a game while in town? Hotel chain/brand: , Hello, My name is Ricardo. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. This property has a problem reporting those stays. 100 Lighting Way Secaucus, NJ 07094-3626 USA Telephone: (201) 902-2000, Comfort Suites NW Near Six Flags Exterior. Meeting space is available for up to 20 people. My boys favorite thing was the breakfast and the pool. , We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Copyright 19962022 What are some of the property amenities at Comfort Suites Medical Center near Six Flags? You can sort and/or filter them by time of year, review score, and more. more. This will be collected by credit card. I am sorry that we failed to do this during your most recent stay. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Hot tub/jacuzzi is closed from Mon, Aug 31, 2020 until Thu, Dec 31, 2020, Swimming pool #1: Closed from Mon, Aug 31, 2020 until Thu, Dec 31, 2020. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Please enter a valid email address. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. We appreciate the compliments to our front desk staff and hope to see you again soon. Are there any historical sites close to Comfort Suites Medical Center near Six Flags? Rooms were nice/updated. Contributions should be appropriate for a global audience. If it werent for the pool situation, this property would have received 4-stars from my experience. Housekeeping is provided daily. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Thanks! Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay. Additional sorting options might be available (by type of traveler, by score, etc). My boyfriend peacefully told her the situation and felt we deserved our money back so we can go stay at a hotel that actually has the amenities that they are advertising. The following fees and deposits are charged by the property at time of service, check-in, or check-out. The room was clean even though we where there just for one night we had a wonderful night. This hotel was near a major freeway, but not directly on the feeder road, so road noise was a non-issue. The hotel is under renovation although their website didn't state this when I made the reservation. Almost like an aquarium or a wet dog. Special recognition to Bernice (Bee) Martinez, who made an extra effort to give us the best of attention. Booking.com. You'll receive an email as soon as the property answers your question. Sorry, reservations for more than 90 nights aren't possible. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. The most helpful contributions are detailed and help others make better decisions. When we checked in they told us my credit had already been charged because we used a third party to make the reservation. Yes, dry cleaning and laundry service are offered to guests. I loved how clean and comfortable it was! I liked the hotel because it was close to where I needed to do things. An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. The maximum number of cribs allowed depends on the room you choose. The pool was iffy. I go downstairs to ask to speak to the property manager and Im told that the was off work that day. Booking.com does not accept responsibility or liability for any reviews or responses. We hung up with her and called booking.com whose customer service supervisor agreed that I should get a full refund for the fact for false advertisement and they apologized that their website reflected the wrong information and that it is up to the property owner to ensure that update happens - its just good business practice, especially after 2 years. All three commutes were easy drives. Something went wrong please try again later. Your deposit will be refunded in full by credit card, subject to an inspection of the property. Another area that could be an easy fix, would be the breakfast area. Beds were so comfortable and room was very spacious. There is a Wal-Mart, HEB and several restaurants and other entertainment such as movies and a trampoline park nearby. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Claim your listing for free to respond to reviews, update your profile and much more. Need a place to park? Overall we were pleased with Comfort Suites and we would most definitely stay here again. This information is provided by our partners. I loved the room. I proceed to call Booking.com back and they felt the situation was strange and unprofessional, so they issued a complaint on my behalf for denying the refund. You should be reimbursed within 14 days of check-out. We are deeply saddened to hear that you are seeking out other hotels due to the lapse in service you experienced during your recent stay We strive hard to make sure that we surpass the expectations of our guests and we work day to day to think for better ways to improve our services. Children 18 and above are considered adults at this property. Great location - show map. tenn09, Thank you for taking the time to share your experience! The global pandemic has unfortunately led us to limit activities to a minimum. From the areas that I saw, it looks like it is time for a refresh. Another reason we chose this hotel was for the indoor pool. The breakfast area looked pretty well-kept and looks like its probably a little better than average for a budget hotel. Is Comfort Suites Medical Center near Six Flags accessible? Which popular attractions are close to Comfort Suites Medical Center near Six Flags? Breakfast was good, hospitality was nice. We do not allow pets. Our son chose this hotel based on its proximity to his son's college as we were there for his graduation. Choice Hotels is refusing to give us our reward points for staying at this property because they say we didn't check in. Double-check the maximum capacity for the room you selected. Choose your currency. hessentialwellne2019, I want to apologize for the pool and hot tub issues and to assure you that this inconvenience has been addressed thanks to your feedback. We called down to the woman who checked us in and explained how we felt about the situation, and with an attitude, she said If you would have told me, I would have just given you a refund myself and I was extremely confused; she proceeded to tell us that at this point, nor she or the hotel could do anything. I told them, that I had used the Choice Hotels website as I always do. Id give 3 1/2 stars if I had an option. We can't wait to give you another five star experience! Comfort Inn These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. For about 10 minutes she came up with bs reasons as to why she denied the refund, never once answering straight forward about her propertys false advertising. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. If we find any, we delete them and, if necessary, take action against whoever is responsible. Good location, easy on and off the highway. Guests are required to show a photo ID and credit card at check-in. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself. Conveniently located restaurants include Magnolia Pancake Haus, Saltgrass Steak House, and Luce Ristorante e Enoteca. Was greeted around 11:00 PM by a very lovely lady at the front desk, which was very pleasant. Contributions should be travel related. We are glad you found our location to be convenient and please keep us in mind for your next stay in the area. Located in San Antonio, Comfort Suites Medical Center near Six Flags is in the city center and near the airport. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Yes, guests have access to a business center and meeting rooms during their stay. The second reason we chose Comfort Suites was the included breakfast and free parking. Sorry for the inconvenience. Thats the thing that bothered me the most because I am in the customer service industry and I absolutely love what I do. Be aware that many of the housekeeping staff speak only Spanish, so brush up on your basics in case you need to ask for something, or google "I need more toilet paper", etc in Spanish before you ask. The room was a perfect getaway. Had I known this we would have stayed elsewhere. We value our customers well and we are happy that you stayed with us! staff very kind and helpful, good location, very good breakfast and room price., The room was a perfect getaway. There are more places to choose from in the, Comfort Suites Near UT Health Science Center. The pool and hot tub are advertised as working on the hotels website, Booking.com and Google Maps which are all very easy to update. We've sent you an email so you can confirm your subscription. We rented 2 rooms at this hotel Saturday night. We had tickets to both Six Flags Fiesta Texas and Seaworld, plus we knew that we wanted to visit the sights and activities at the Riverwalk. I asked her if she knew that it was being advertised that the pool and spa were working and she didnt give a straight answer so I waved it off and went up to the room. It was very clean and comfortable. Also the bread was wonderful., Everything was great. I checked into the hotel and right as Im swiping my card for the room fee, my boyfriend asked if the pool was currently open because we wanted to use the hot tub as soon as possible and the woman at the desk says, Oh the pool and spa havent worked for 2 years and that was very surprising to me. Please see our partners for more details. This is the version of our website addressed to speakers of English in the United States. The gym was the same way. We hope you were able to explore the area! Breakfast was good, hospitality was nice. Air conditioning was awesome on the hottest days of year! San Antonio International Airport is 7.5 mi away. moongoddess11, Thank you for sharing your experience, and h I'm sorry to learn that you did not fully enjoy the service, accommodations and hospitality that we hold to such a high degree of importance in our hotel. She seemed to get bored with the conversation and said: well now Im just going to give you nothing even though she didnt even mention even giving us the refund. As mentioned in other reviews, the pool area has a strong chlorine odor, but this is to be expected for this type of setup. Rooms are roomy but nothing fancy at all. The other handicap kings are tubs. The beds were super soft and comfortable. The property usually replies within a few days. Located in the Northwest San Antonio, 3.7 mi from Six Flags Fiesta Texas, Comfort Suites Medical Center Near Six Flags features a hot tub and fitness center. Respect the privacy of others. We have 1 handicap king with a roll in shower. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Staff was fine. Complimentary breakfast is provided every morning. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Fair for the price, roomy budget hotel rooms, lobby TV on propaganda CNN. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. It was a nice stay, Id do it again for the price and what they offer. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. The beds were very comfortable and cozy. Avoid using profanity or approximations of profanity with creative spelling in any language. Are any cleaning services offered at Comfort Suites Medical Center near Six Flags? By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. This San Antonio hotel provides complimentary wireless Internet access. But this region is a hot destination for other reasons. Disinfectant is used to clean the property, High-touch surfaces are cleaned and disinfected, Sheets and towels are washed at 60C/140F or hotter, Follows standard cleaning and disinfection practices of Commitment to Clean (Choice), Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA), Protective shields in place at main contact areas, Personal protective equipment worn by staff, Individually-wrapped food options available for breakfast.