Aaron at the Fiesta Americana pool always made sure our drinks were full and would bring us whatever food we asked for. Food and beverage are included except premium options. The Explorean was a great experience. We did go to their time share presentation and got free massages. explorean cozumel They took care of COVID testing and that was a huge releif, I loved the food, staff, activities and the rooms were spacious and comfortable., The service is absolutely outstanding. Again, service was top notch. The restaurant at thee Explorean is pretty good and so is the beach club at Fiesta Americana event though their food is average! In case you are 3 adults and 1 kid under 12 years old you can or 2 adults and 2 kids under 12. Dear cplaywear, first I want to offer you a big apology for what happened during your stay, we have been working on these details, it is very important to us to know to always have everything working. Sorry, reservations for more than 90 nights aren't possible. All distances are measured in straight lines. This was one of the things that sold us on this resort, and we were very disappointed to get there and see that it was shut and has been all season. Our expert guides will take you to the most beautiful sites on the island, whether you want to travel by bicycle, on walks, on a boat ride or snorkeling. If you are going to book this hotel, DO NOT book your own excursions anywhere else until you arrive to the hotel. Hostess Dianeli and Chef Daniel were great as well. You don't even need to dive to see amazing things as you can just snorkel right off the dock. We also appreciated daily housekeeping of our room. I am proud to know that our concept was to your complete satisfaction, and we are looking forward to your next visit. cozumel explorean inclusive pool cabanas umbrellas outdoor We had lunch there every day. The sushi has a slight Mexican flare, which is interesting. cozumel explorean bestday Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. cozumel explorean inclusive availability if the writer is claiming to be someone else). I didn't care for the margaritas but while I was there I discovered Mezcalitas and Palomas. The staff is the sweetest, most accommodating group of people I've ever met. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. We went snorkeling, kayaking, visited the beach on the other side of the island, bike riding, visited a cenote sweat lodge (beautiful spiritual experience) and more. Best regards. We just returned from another wonderful stay at The Explorean/Fiesta Americana. We had lunch there every day. The beach. Ah, yes, the thing very few people talk about in these reviews. If you stay in the Explorean area you have 7 restaurants option, a sushi bar station and 2 bars. You can sort and/or filter them by time of year, review score, and more. A technician was sent out to repair. I had read that the pools were missing tiles.and I didn't think that sounded like a big deal. Rubi and Alphonso at the Explorean restaurant went out of their way to take good care of us and Alphonso made us the most delightful dessert on our last night. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Thank you Edgar for broadening by horizons and not allowing me to miss out on an amazing experience! Ultimately, for the price, it was OK. To see correct prices and occupancy info, add the number and ages of children in your group to your search. We've sent you an email so you can confirm your subscription. We brought a ton of $1 USD bills but ended up using it all quickly tipping everyone. It was lovely not having to worry about food and cleaning for a week. Tripadvisor performs checks on reviews. Todos os funcionrios so super atenciosos, desde a recepo, a limpeza e os garons. inclusive resort adults mexico cozumel explorean resorts storyv indulgent cozumel fiesta americana inclusive hotel resort diving pricing fun mexico divetrip Now, to the things that knocked the hotel down for us. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Thank you in advance! The whole room was very very clean and modern. This is the version of our website addressed to speakers of English in the United States. Dales to your trips a different meaning and be part of the only frequent traveler program that you know you and recognizes you. Book now your fall vacations and get up to 15% off. cozumel explorean inclusive Appreciated the breakfast basket by the door in the morning. Small plates, interesting flavor combinations. Dear Guest, Hi dear future guest, we can't offer you any service, but you can access to the beach. Do you offer gluten free options? Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. This was our fifth time here, we stayed from Feb 5th through the 16th. cozumel explorean We bought a trial membership in the vacation club because we know that we will definitely go back, more than once! Live it in all our destinations, through our site, app, Line Party Rewards and Santander Fiesta Rewards. First and foremost (aside from the time we paid for xtra for a butler at sandals) this was the best service we have ever had at a resort! Could we get a ride if needed? Also taxis are quite expensive and there's no other way to get around unless you rent something yourself or borrow bicycles, which can be rough if you take them 10km into town if it's hot out. Sem contar os passeios que so organizados pela equipe. cozumel hotel explorean landmark lastminute inclusive hotels Explore nature, its beautiful beaches and reefs, the Mayan ruins, the colorful towns and the infinite attractions and outdoor activities from the comfort and luxury of The Explorean Cozumel. There is no room service at explorian and breakfast did not start until 8 at the restaurant. Respect the privacy of others. Report to front desk and manager said give him time to repair. If you stayed at this property through Booking.com, you can write a review. Edgar and the rest of our team, already know about your kind review. cozumel explorean inclusive Sem contar os passeios que so organizados pela equipe., Me gust que uno tienen diferentes actividades diarias para realizar y no es estar solo en el hotel Me gust que el hotel cuenta con diversos restaurantes para poder comer La amabilidad del personal es muy buena El hotel est ubicado a un costado de Fiesta Americana y al ser parte de la misma cadena puedes hacer uso de las otras instalaciones tambin. When I previously stayed, there wasn't one but now it says in the room amenities there is one. cozumel tui explorean I don't know if there's a way to avoid this, but I did notice that once we did the pitch (even though we said no), they were a lot nicer about letting us change our scheduled activities out. Warm regards. It's a small, super- bright halogen light that casts shadows on your face making it difficult to apply makeup. Sign up and we'll send the best deals to you. We left the resort every day for several hours because hanging around the resort all day just wasn't appealing. I just think the communication from the hotel about the activities could be better, the hotel itself should be better maintained, and the website is a little misleading on certain selling points. Well worth it! The Staff: possibly the best staff from any hotel I've ever visited. They only had 1 activity daily and they where not too good. cozumel explorean Is your beach open ? Sem contar os passeios que so organizados pela equipe.0, Me gust que uno tienen diferentes actividades diarias para realizar y no es estar solo en el hotel Me gust que el hotel cuenta con diversos restaurantes para poder comer La amabilidad del personal es muy buena El hotel est ubicado a un costado de Fiesta Americana y al ser parte de la misma cadena puedes hacer uso de las otras instalaciones tambin. cozumel explorean What are some restaurants close to The Explorean Cozumel? The staffs, location and the activities offered from the hotel are exceptional. Questions and answers should be property- or room-related. Hi, you can enjoy the beach club of Fiesta Americana that is just a few steps away from Explorean, as a guest of it, you can use all the amenities. To edit a review youve already submitted, contact our Customer Service team. Para quem busca um ambiente calmo, arborizado, com comida excelente, com certeza este o lugar. Todos os funcionrios so super atenciosos, desde a recepo, a limpeza e os garons. I am proud to know that our concept was to your complete satisfaction, and we are looking forward to your next visit. Read more about possible travel restrictions before you go. Please note that this property does not accept student or Spring Breaker groups. Please enter the dates of your stay and check what conditions apply to your preferred room. The room was clean and spacious. The Explorean Cozumel All Inclusive takes special requests add in the next step! These are some of the kindest and hardest working people weve ever met, while we love the resorts its the delightful people who who work here that really make it worth the trip every time! The staff is the sweetest, most accommodating group of people I've ever met. I love his energy and made everything else more fun! Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Drinks were also good. We loved our basket of coffee, juice and pastries delivered to our door every morning and we always had a well stocked mini fridge. Dear Tish, we are more than happy to know that you had a great experience, we hope to keep welcoming you for many more occations. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We had no complaints whatsoever there. Rosato - food was absolutely phenomenal here both times! Definitely try to get on the tours for Chankanaab and El Cielo - though during the week they happen on the same day. We had to cut it short because we were going to miss our scheduled tour that day. more. Muy Recommendado - Highly recommended for an all inclusive experience. Even when it was raining, it never got cold and we had a wonderful time riding around the dune buggies in the pouring rain. Thanks Adrian I would definitely come back again but with my whole family! Each day offers something new and exciting to do, with guided expeditions and treks in the ocean, on the beach, around the town, and deep into the tropical jungle, letting guests learn about and explore the island while cycling, snorkeling, horseback riding, kayaking, hiking and driving dune-buggies, and it's all included in the room rate. Roberto, poolside, was phenomenal. Free private parking is available on site (reservation is not needed). The staff was friendly and very helpful. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. The grounds are clean and beautiful, the beds comfortable, great shower, and excellent food and drinks. The tour guides are all VERY friendly and very helpful, so are the bus drivers and any other folks assisting you on the tour. Each suite here is totally air-conditioned and includes free WiFi. Recomendamos mucho el SPA, el personal cuenta con mucha experiencia y se tienen buenas instalaciones aunque es pequeo el lugar Tambin recomendamos hacer buceo en Cozumel, The staffs, location and the activities offered from the hotel are exceptional., Loved the professional and courteous staff at the resort. You're eligible for a Genius discount at The Explorean Cozumel All Inclusive! The hotel offers the same high levels of quality and service that guests have come to expect from Fiesta Americana hotels, but with a whole new adventurous style and unique flair that are exclusive to the Explorean brand. The rooms are beautiful, but the pools had missing tiles, there's just general upkeep that hasn't been done that show wear and tear. Enjoy delicious, customized dishes from our creative chef, who prepares culinary delights with fresh and local ingredients. Sunbathe by the pool while sipping your favorite drink or take a refreshing dip. Travel with friends, with family or with your partner; our all-inclusive resort in Cozumel is ready to offer you a unique experience. It's about a 20 minute drive from the airport and 15 minutes from the ferry terminal. The room at the explorian was modern, clean and the air conditioning was phenomenal! They also didn't have a tourist-trap feel of pushing us to spend money (although we did)., Overall it was a good experience, however I believe they could have more activities as it is their signature. cozumel explorean bestday Everyone was so friendly! We got a great deal, the presentation wasn't too long, and actually interesting - learning a bit about vacation spots all over the world. Dear Cyd, I want to thank you for such a detailed review, it is pretty important to us to know about our opportunity areas. Avoid using profanity or approximations of profanity with creative spelling in any language. cozumel explorean tui Couples in particular like the location they rated it 8.8 for a two-person trip. Cancellation and prepayment policies vary according to accommodations type. Now for the very small negatives of the resort. Great location - show map. The only way to leave a review is to first make a booking. Each time you stay at la coleccin resorts you earn toward your next reservation, donate for a cause or get cash back with gift cards. cozumel explorean inclusive dining availability rci According to the Explorean concept, we do not have TV in this area. O tamanho dos quartos so excelentes, e a vista uma atrao com arvores, com certeza, no faz qualquer falta uma televiso. That's the only reason we got out of it when we did. For the food - "breakfast in your room" is a basket of coffee, orange juice and tiny muffins. The service is absolutely outstanding. They do have a breakfast buffet at Fiesta that you have access to each morning that was very good. Here are our thoughts on the Good, the Bad, and the Ugly: The GOOD- We give the Staff an A+. Everyone was so friendly! Regards. That said, the lifeguard station nearby is open and will give you snorkels in exchange for tips, so we did that a few times while we were there. Our staff already knows about this awesome review. The drinks are decent. We also enjoyed the food and the activities/shows at night. Which popular attractions are close to The Explorean Cozumel? Last Minute Hotels in San Miguel de Cozumel, San Miguel de Cozumel Hotels with Free Parking, Pet Friendly Hotels in San Miguel de Cozumel. cozumel hotel explorean landmark lastminute inclusive hotels There was a problem loading the reviews. Our trips to El Cielo and Chankanaab were exceptional and gave me experiences I will never forget. cozumel explorean lastminute The pizza oven is broken still but the other food we had was very good, very bright and fresh tasting which is what you want in the heat! We really enjoyed the tours they offer; which are already included when you book your stay. They have a. list of activities each day and you are automatically placed on whichever tour is available. Hi dear future guest, you can't because are too many people for just 1 room, you have to book 2 rooms. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Dear Edith, thank you very much for your comments, be sure Adrian already knows about your kind comments, we all hope you can visit us again in the near future. A rea de lazer a piscina excelente, com sombra no meio das arvores. Warm regards. explorean cozumel My husband has a gluten allergy so it's very important to eat gluten free food. Recomendamos mucho el SPA, el personal cuenta con mucha experiencia y se tienen buenas instalaciones aunque es pequeo el lugar Tambin recomendamos hacer buceo en Cozumel0. We walked down to the money bar and snorkeled back and that was really cool, but you dont really need to do that because there is so much to see right in front of the resort. Hola, la manera ms fcil y rpida sera por avioneta, pero si no, tomar un taxi, combi o camin a playa del Carmen y luego el ferry a Cozumel. They only had 1 activity daily and they where not too good. It's a timeshare pitch, no qualms about it. This unique hotel offers a one-of-a-kind Daily Expedition & Adventure Program. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. The restaurant at thee Explorean is pretty good and so is the beach club at Fiesta Americana event though their food is average! The resort is all inclusive for food, drinks and some activities. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. Does The Explorean Cozumel offer any business services? Check your booking confirmation email to find your booking number and PIN. Rundown of the restaurants: The Explorean's restaurant L'ol Kan (sp?) Yes, free parking is available to guests. The fish taco stand next to the ocean was so delicious and just a lovely place to sit and look at the water. Even in higher end resorts we have been to in the last couple of years, housekeeping is only every. Overall, I would definitely return to this resort but omgif they got the beach club open and added room service, I would never consider going to a different resort in Cozumel. For reference, our last 5 vacations, we have stayed at 3 different sandals and secrets aura prior to our visit to explorian. Two hours later, we still heard nothing from manger in regulars s of the heat in room. Hello! Nearby attractions include Cozumel Bar Hop (3.7 miles), Sergio's Silver from Taxco (4.7 miles), and Havana Bob's Cuban Cigars (4.8 miles). They gave us a super discounted Jeep rental and a free massage at the spa for attending. The price was low enough that we didn't feel like we had to eat every meal there and we really appreciated the kind staff , the good food and included excursions. Good variety of food, pretty clean and the service was good. 75 Carretera Costera Sur, 77600 Cozumel, Quintana Roo, Mexico. Write a full question containing a minimum of 10 and a maximum of 300 characters, and don't share any personal info. One thing to watch out for - you're expected to tip left and right, for just about everything. Actual travel distances may vary. The Food gets a B+. Try again. There are more places to choose from in the. cozumel explorean The Explorean was like a little piece of heaven on earth! We thoroughly enjoyed most of these excursions and we definitely saved a few hundred dollars by going on these tours rather than book on our own. We are looking forward to welcoming you again and living more awesome experiences. Choose your currency. O tamanho dos quartos so excelentes, e a vista uma atrao com arvores, com certeza, no faz qualquer falta uma televiso. explorean cozumel I ALSO CAN NOT WALK A LONG WAY DO YOU HAVE A ROOM WITH TUBS CLOSE TO THE POOL If we find any, we delete them and, if necessary, take action against whoever is responsible. Additional sorting options might be available (by type of traveler, by score, etc). Not sure if I was a 100% happy with the all inclusive but it was a nice experience. The Explorean Cozumel All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Solid 3.75/5, bordering on 4 if they had just done a few things better. This is where I feel I need to be really clear, because my husband and I didn't understand the activities side of things before we arrived. Notified front desk air conditioner was not working properly. Or do you offer shuttles to any of the other beaches? Your current currency is Canadian Dollar, Choose your language. You can only leave a review within 28 days after check-out. cozumel explorean There is a beautiful reef just outside of the hotel, so definitely get into the water with some snorkel gear and take a look! Overall it was a good experience, however I believe they could have more activities as it is their signature. No wasabi but it didn't really need it honestly. My flight which has nothing to do with the hotel was not. He insisted I hang onto a life ring and offered tips to help me relax until I was comfortable. Reviews are most valuable when they are original and unbiased. Regarding the rooms, what's the difference between a King Casita, King Villa and a King Sunset Casita? Carretera a Chankanaab km 7.5 Zona Hotelera Sur, 77600 Cozumel, Mexico WiFi is available in all areas and is free of charge. Is there a TV in the king Casita? As always its the service at these two resorts that make them stand out. The diving and snorkeling at Cozumel are fantastic, with lovely purple corals everywhere. O hotel sem dvidas superou qualquer expectativa que eu tinha. At the Explorean we had the best bartender ever in Roberto! To save at this property, all you have to do is sign in. The thing we loved most was that we were offered a daily excursion at no additional cost. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. They also boast a wardrobe, ironing facilities and a spacious bathroom with free toiletries. My husband likes frozen Pina coloadas and the quality ranged from poor to good, depending on the bartender. The room itself was nice, exactly as pictured and the beds were very comfortable. Wow! The property usually replies within a few days. What are some of the property amenities at The Explorean Cozumel? But the Explorean pool is missing huge sections of tile and generally ooks absolutely uninviting. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. Enjoy a nice continental breakfast in your room every morning; relax on your terrace and take in the jungle views. Roberto was the most attentive of the team, constantly going out of his way to get my fiance and me food, drinks, reservations, and connections for interesting events. Would have given this resort 5 stars easily if they could get their beach club reopened! Overall it was a great experience and service, we will definitely be back! Thanks Eric. Stop by and enjoy a drink at our Lobby Bar, where we offer a everything you need to make your own cocktail. Me gust que uno tienen diferentes actividades diarias para realizar y no es estar solo en el hotel Me gust que el hotel cuenta con diversos restaurantes para poder comer La amabilidad del personal es muy buena El hotel est ubicado a un costado de Fiesta Americana y al ser parte de la misma cadena puedes hacer uso de las otras instalaciones tambin. You. Our party has four people would we be able to book that room for four people? Only a customer who booked through Booking.com and stayed at a specific property can write a review. cozumel explorean The beautiful Playa Corona beach can reached in just 5 minutes by car. Overall, it was a good experience for us since it was our first time in Mexico and first time doing a proper all inclusive. Warm regards. They will tell you 30 minutes, it will be 3 hours. We LOVE our second "home" at the Explorean! The most helpful contributions are detailed and help others make better decisions. We went on one excursion and it was okay but we were not interested in the other excursions they were offering (we were only there three full days and have been to Cozumel several times and know what we would like to do). I truly hope to have another opportunity to welcome you and change your perspective of our service. If you booked through us and want to leave a review, please sign in first. Lo recomiendo completamente. cozumel explorean inclusive emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. We will definitely be back for a 6th visit! Approximate prices in CAD for a 1-night stay, We'll show you stays where you can have the entire place to yourself. Chankanaab Natural Park, which offers dolphin swimming and nature tours, is a 15-minute drive away. Wake up to the sounds of nature and let the sun's rays shine in your comfortable bedroom. Are there any historical sites close to The Explorean Cozumel? Hi, it means that is only a room with a washroom, it won't have a living room. So if you are looking for a luxurious resort to spend most of your time at, stay elsewhere. That's how we know our reviews come from real guests who have stayed at the property. Does the casita king have an in room minibar? We loved snorkeling there. When we found out that beach club was closed and disappointed to know that kayaking and paddleboarding was not available, an event was organized by staff for those staying at the hotel. The staff goes above and beyond to make sure you have everything you want. I'm a type of person who likes to go out and discover weird and wonderful places and to be seating in a lounge eating hot dogs and premixed cocktails all day isn't my thing., Roberto, poolside, was phenomenal. explorean We have people and automated systems that specialize in detecting fake reviews submitted to our platform. We werent lucky enough to get to see a sting ray but omg the fish! The food is delicious and the timeliness to serve food can be improved. Early bookings in The Exploreanhave benefits! Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. Your question will be published on Booking.com after it's approved and answered. Warm regards. This lets us know our reviews come from real guests like you. First Rate. inclusive explorean cozumel hotels The jungle vibe of the area really provided for great privacy. Anytime we sat down at a table someone was immediately there offering us drinks and to get us food. Top Location: Highly rated by recent guests (8.4), Continental, Vegetarian, Vegan, Gluten-free, American. The food at the resort at every restaurant (with the exception of the buffet) came out looking like a work of art and also tasted amazing!