4 Ways Digital Forwarders are Changing the Game and 4 Ways Established Forwarders Still Have an Upper Hand, Magaya Closes a Successful First Half of 2022, ShipLilly Selects Magaya CRM to Optimize Customer Relationship Management, Frictionless Freight Forwarding: the Future is Now. Whats New in Magaya Supply Chain V11.5.5? Its worth mentioning that we also have a suite of solutions for RORO shippers, including tracking. Customs brokers, FTZ and CFS operators, and self-filers will enjoy advanced features with an intuitive interface, enabling automation, efficiency, and increased compliance with ease. Learn more about the Container Tracking extension from Magaya. A cloud-based, ACE-certified ABI software solution for customs brokers, FTZ or CFS operators, and self-filers. Without Container Tracking, youd have to manually put events in your Magaya system, for your customer to see in LiveTrack. Seamlessly exchange data in real-time and manage all your logistics operations in a single platform, from creating a freight quote to completing the necessary customs documentation, performing warehouse management procedures, and last-mile logistics. An open API framework enables you to build custom extensions to Magaya yourself. A single control tower for searching and comparing rates, managing margins and allocation commitments, filing tariffs, responding to RFQs, and preparing winning quotes. Magaya is the ideal logistics technology solution for ICL, giving us the control, visibility, automation, and data we need to operate at the highest levels of efficiency., Orna WachtelVP of North American Operations, Not only do our customers love the always-on visibility they gain from the mobile app, but it also has saved my team endless hours fielding customer service inquiries. ERP software, on the other hand, is a more generalized term for business management software that can be used to organize and optimize a variety of operations, from raw material sourcing and procurement to supplier relationships, and other capabilities. Plus, you can set triggers for your Magaya Inbox. YES! Were always happy to assist! Livetrack allows you to share real-time shipment updates with your customers, including their tracking information, invoices, and warehouse receipts. Everything you need to run your business efficiently, work collaboratively, and gain full visibility, all in a single, cloud-based supply chain software solution. Q: Who sets the shipment statuses?A: The vessel line sets the statuses. Attach documents such as Air Waybills, Bills of Lading, photographs, and more to transactions. For example, once you get a notification for a Warehouse Receipt you can go directly to see the transaction details after tapping it. More information is available here. Q: Since container numbers are not always unique, does this cause conflicts for tracking?A: Once the sealine has ended a shipment, this is communicated via the Container Tracking updates, and when the container is reused for future shipments, the system will not start a brand new tracking (unless you are shipping in the same container again). The built-in WMS brings your warehouse to new heights in productivity, accuracy, and profitability with configurable optimization workflows, plus it works in perfect harmony with Flow WMS for Android and iOS and the Magaya Dimensioner. With Magaya technology, youll build a loyal customer base and a strong foundation for sustainable growth. Simply enter your logistics partner's 5-digit Company ID to connect. Are you a customer of Magaya looking to improve customer service? Go to the Maintenance folder > Customers. You are one step away from real-time shipment notifications on your phone and the best customer service experience. Dont waste another moment with IT, server, and infrastructure management. Customs brokers, FTZ and CFS operators, and self-filers will enjoy advanced features with an intuitive interface, enabling automation, efficiency, and increased compliance with ease. When used with Magaya Supply Chain, this time-saving solution eliminates redundancies and fosters customer-centric collaboration across teams with greater visibility, streamlined processes, and built-in business intelligence. Real-time visibility of shipment data can easily be accessed by your customers, enabling your team to provide the best customer service without needing another tool its all within the Magaya ecosystem. A cloud-based, ACE-certified ABI software solution for customs brokers, FTZ or CFS operators, and self-filers. Combined with its collection of extensions, Magaya Supply Chain is a modern, cloud-based logistics software solution for shipping and warehouse operations, tracking, connectivity, accounting, and compliance. Intelligently manage leads, contacts, and accounts, all in a single platform alongside related quotes, customer interactions, and more. It can be used as a full logistics portal, or just for quick tracking without login.LiveTrack only works with Magaya version 11 or more recent! , Magaya Supply Chain is available as a subscription-based license, so you can focus on running your supply chain business instead of managing technical hardware and software systems. Then, go to your Magaya Network Messages Inbox to receive the messages. Intelligently manage leads, contacts, and accounts, all in a single platform alongside related quotes, customer interactions, and more. Plus, our open API lets you add on to the software with your own custom extensions or integrations. Customers can check on their smartphone whenever they would like! Its truly a win-win solution for all.. As long as you have a container number, you can enjoy the benefits of the Container Tracking extension. Magaya Supply Chain once again achieved the Leader ranking on the G2 Summer 2022 Grid Reports for Freight Management, Supply Chain Suites, and WMS by receiving positive reviews from verified users, with 9 out of 10 customers likely to recommend Magaya. A flexible, integrated, and modular logistics software platform. Avoid duplicate and manual data entry by automating forms and common tasks. Schedule a consultation and well show you why Magaya is your clear choice for faster, more sustainable growth. Give your customers the interactive, immersive, online experience they want with the Magaya Digital Freight Portal. Optimize all your shipping, receiving, warehousing, and freight forwarding workflows with Magaya Supply Chain. Enables your customers to see the status of your pickup orders, warehouse receipts, cargo releases, shipments, and more. Create bookings, pickup orders, warehouse receipts, shipments, and invoices by pulling information directly from quotes, saving time by avoiding extra keystrokes. A branded, interactive digital experience with all the functions of a digital forwarder in a single solution. Plus, you can set triggers for Magaya to send automatic tracking emails. Works with Magaya Supply Chain or with the logistics system of your choice. You can set up payment terms, select currencies, define how you want to handle taxes, credit limits and so much more. Magaya Customs Compliance is the ACE-certified ABI solution you need for optimal compliance operations. 2022 Copyright Magaya Corporation. Drop us a line or give us a call directly! Manual filing and follow-up processes allow mistakes to slip in, causing delays and fines for non-compliance, putting your operations at risk. All Rights Reserved, Accessibility Statement Terms of Use Privacy Policy. Optimize all your shipping, receiving, warehousing, and freight forwarding workflows with Magaya Supply Chain. Our three-step process makes it easy! The supply chain industry is on the brink of a renaissance. Your customer will see the permissions you granted when you provided them access to LiveTrack. Learn how you can boost efficiency, eliminate errors, and scale for the future with ease in this detailed data sheet. A single control tower for searching and comparing rates, managing margins and allocation commitments, filing tariffs, responding to RFQs, and preparing winning quotes. Automate your accounting workflows including recurring billing and periodic invoices. Ask your logistics provider for your login today! Some very old versions may not be compatible. A cloud-based, ACE-certified ABI software solution for customs brokers, FTZ or CFS operators, and self-filers. As artificial intelligence becomes more accessible, it will bring freight forwarders, warehouse operators, NVOCCs, and other logistics services providers. Adding containers to tracking only takes a few quick clicks, and multiple shipments can easily be added in bulk, so the process is fast and simple, and still a significant time-savings as compared to obtaining the information from sealines and sharing it with customers manually. Accelerate all your workflows with better data visibility, more collaboration, and the logistics software you need to be hyper-productive. Q: What is the source of the tracking data?A: Carrier EDI (Electronic Data Interchange). Edit other fields as needed. Q: Is Container Tracking available in other languages?A: We are working on a Spanish translation of the user interface, however, the data that comes from the sealines is in English at the moment. 2022 Copyright Magaya Corporation. A single control tower for searching and comparing rates, managing margins and allocation commitments, filing tariffs, responding to RFQs, and preparing winning quotes. The built-in warehouse management system enables seamless workflows between warehousing, receiving, and shipping to get cargo where it needs to go faster. An Ecosystem of apps and extensions plus Magayas open API allow you to scale the platform to meet your unique needs. Intelligently manage leads, contacts, and accounts, all in a single platform alongside related quotes, customer interactions, and more. Traditional supply chain strategies may have sufficed in the past, but today, customer satisfaction hinges on your ability to provide real-time visibility and traceability across the entire supply chain, from the supplier to the end consumers doorstep. Download the free app 2. LiveTrack by Magaya is one of our key ingredients to success at WP(JA). From schedules to quotes, bookings, and reporting, weve got you covered with a branded and customized web portal that will set your business apart from the rest. 2022 Copyright Magaya Corporation. Youll save time, work more collaboratively, and automate manual processes, giving you the rapid return on investment you need to grow your business. Eliminate emails and phone calls by giving your customers visibility whenever they need it with LiveTrack - the tracking app and logistics portal integrated into Magaya's software products. Copyright 2022 Apple Inc. All rights reserved. Q: Can containers be automatically added to tracking when creating a shipment?A: No, and this was by design. Contact your CSM for more details. flexport features That means no more duplicate data entry, no more switching from one system to another, and full, real-time visibility of your inventory levels, shipments, cargo, customers, and other key data at a glance. Q: Can RORO shipments be tracked with the Container Tracking extension?A: That feature is coming soon in a future release! Provides your customers with access to real-time tracking when they download the free app, available on the App Store and Google Play! shippeo features Read our blog post on how LiveTrack can improve the way you conduct business. I reinstalled the app and still not working. Contact Magaya and well help you get started. Your customers will also be able to see attachments such as photos of cargo, documentation and inventory, per transaction. All Rights Reserved, Accessibility Statement Terms of Use Privacy Policy. A branded, interactive digital experience with all the functions of a digital forwarder in a single solution. A single source of the truth gives you the big picture of your entire business without having to hop from screen-to-screen and cobble together disparate data. The app will detect and let you know should you try to connect to an older version. Intelligently manage leads, contacts, and accounts, all in a single platform alongside related quotes, customer interactions, and more. Get started in two easy steps: 1. Grow your business by joining an electronic network of thousands of other forwarders and agents worldwide. Save time instead of fielding multiple customer service emails and phone calls throughout the day, your team is now able to direct your customers to download the LiveTrack app. See information for a shipment as well as any documents attached to it such as the air waybill, cargo manifest, etc. You can read more about the signs youre ready for a supply chain software upgrade. Q: How is the Container Tracking extension different than LiveTrack?A: The two work together seamlessly. Magaya Supply Chain streamlines, simplifies, and speeds up the work of managing a freight forwarding company, warehouse, or other logistics business by combining all the features needed for efficient operations under one roof. Each customer can be allowed or disallowed access to LiveTrack on an individual basis. As your business grows, it can be hard to maintain the personalized, consistent, proactive customer service that brought you success in the first place. Whether youre a freight forwarder, 3PL, NVOCC, customs broker, or other logistics service provider, youll find the technology you need to work smarter, not harder and modernize your operations to meet the demands of the modern supply chain. A cloud-based, ACE-certified ABI software solution for customs brokers, FTZ or CFS operators, and self-filers. Knowledgebase article for more information, 4 Ways Digital Forwarders are Changing the Game and 4 Ways Established Forwarders Still Have an Upper Hand, Magaya Closes a Successful First Half of 2022, ShipLilly Selects Magaya CRM to Optimize Customer Relationship Management, Frictionless Freight Forwarding: the Future is Now. It will work with any Magaya system on version 11 or newer. Bring your customer experience to the next level with the power of mobile. Q: Does Container Tracking work for both import and export?A: Yes! There are many options for different alerts. Magaya Customs Compliance is the ACE-certified ABI solution you need for optimal compliance operations. Magaya CRM ensures that all teams involved in customer acquisition, retention, and management can access the same accurate information about contacts, accounts, opportunities, and more. Spreadsheets and old-fashioned grit will only take you so far. To help you get started with Livetrack, weve compiled this handy FAQ guide. ARTICLE: 4 Surefire Signs That it's Time to Update Your Freight Forwarding Software, ARTICLE: 5 Innovative Ways to Use AI for Supply Chain Optimization. The LiveTrack app gives your logistics provider with a platform to keep you updated on your shipments, from the one device you use the most your smartphone. A cloud-based, ACE-certified ABI software solution for customs brokers, FTZ or CFS operators, and self-filers. If youre looking for logistics software that youll really love working with, lets talk. For more information, see the developers privacy policy. LiveTrack is for customers of companies using Magaya Software for their logistics operations. A flexible, integrated, and modular logistics software platform. On the General tab, set the user name and password.