Their work is good quality. He came for my yearly inspection. Andrew was wonderful working through the night to repair our pipe so we could get our water back on. By submitting your email, you agree to the Terms of Use and Privacy Policy. We found a leak underneath our kitchen sink and was not able to turn the water off. Go to your furnace (be it in a utility room, crawl space, basement, etc.) Dampers are. Continue to do this until the temperature is right. I am on their yearly Check-Up plan for heating and cooling. He used my outdoor clean out tube to snake and clear clogged drain. And how best to move forward. If all of the techs in this company are as good as he is, youre sure to be in great hands. Very determined to get us back to flowing sewer service! I highly recommend Master Tech! Resist the urge to write the opposite season in the opposite position of the current one. Couldn't be more pleased with Mastertech overall and especially with great service from the installation team and from the administrative staff. Just remember this method isnt as effective because air is still traveling from the main duct to the register inside. Tyler reassured me that my furnace is operating safely and efficiently so no worries.If I ever have a need, I wont hesitate to call them!MasterTech is fantastic!! You do not even have to close it fully, you can just shut it off halfway to cut down on the airflow if you dont want to kill it entirely. He also gave us some good advice to prevent pipe freezing. I have never had problems with them. At this point either yell to your assistant to check the ducts in that room/area of the house or head back to the area to check them yourself. Gary was absolutely amazing. Four Glute Pilates Combos That Will Make Your Muscles Burn, Whats a Bowl Hugger? Devin was great and very professional and made sure the issue was fixed, the work area was clean and that I was satisfied with his work before he left. The cost was lower than what I had in mind and was completed in about an hour.I felt bad for him because it was hot and humid today (about 90) and the issue was outside of the house in direct sunI set up a patio umbrella to cast some shade on him while he worked.Thanks again Chad! They answered all my dumb questions without making me feel stupid and gave me so many options to solving my plumbing issues. Site Map|Terms and Conditions|Privacy Policy. As. I would highly recommend this company & him for any plumbing needs. He was on time for the appointment, very professional and addressed all our questions. They clean up the work area after the job is finished. Thank you. Excellent servicesqueezed me in a day earlyfriendly, mask wearing, felt safe and secure! There is a possibility that youre not satisfied with your duct system. I cannot speak highly enough of Master Tech and their staff. It means more cold air from the AC in the summer, and more hot air from the furnace in the winter directed precisely where you want it. He was very friendly and professional and keeping social distancing practices. Now, I am a loyal customer! I left a voicemail for MT at 7:30 and received a call at 8:08 AM and a technician was at my home at 9:40 AM. All Rights Reserved. You located the dampers, you labeled and tested them, and youve got a much better-balanced HVAC system to show for it. To determine if your air conditioning vents need to be adjusted seasonally, you will just need to monitor the ambient air temperature in each room of your home for two or three days. Once here, he took the time to show us how to do everything he was doing. I wouldve loved to use the repair service if it was more affordable. So, the most difficult step of the process is accessing the trunkline. They told me the price before they started work and in the case of my water heater they gave me a few different price options based on what repairs they recommended. He called and walked us through how to shut everything off until he could get there. Had drain open, lickety split. Josh Burleson installed our Home Depot purchased water softener. The estimate was easy to read and made sense. Below you can see an example of a manual balancing damper. MasterTech has the most professional and personable technicians and customer service representatives Ive ever encountered. Chris showed up as promised, evaluated our problem and offered a solution that gave my father the confidence to allow them to do the work. They explained my options and helped me come up with a plan to address the issues. With this in mind, you have to How Do I Know If My Air Ducts Need To Be Cleaned, What Are The Benefits Of Air Duct Cleaning, Common Questions Related To Air Duct Cleaning. Manual balancing dampers, usually discovered in round HVAC ducts in sizes varying from 4 to 10 inches, do not tend to wear out. Called MasterTech, after calling a couple other plumbers I knew (right before Christmas). Technicians were professional, highly knowledgeable. I regret not using their services sooner! The water heater in my house needed replacing. Thanks so much Chad for your friendly professionalism, and effective work. Installers put up with a lot of questions, were very professional, and did excellent work quickly. A text was sent to my phone with pictures of the three employees who would be installing the system before they arrived. Seems exorbitant.MasterTech responded to my review and concerns in a very thorough and professional manner, so I added a star to my review. This was one of the most positive bad situation we have had as homeowners. Great price for a GREAT service. They were professional but super nice and pleasant to work with. Chad came out, and cleaned up the old water heater to see how it worked before just replacing it. He had us up and running in no time. Would recommend if you have any plumbing issues. You deserve a comfy home. Highly recommend Nate! The service was 10/10 and he really took the time to explain to me what was happening. They came out immediately, fixed it and there was no charge. Basically, you can make airflow adjustments anywhere there is a vent or register. Bottom line, a most professional service. But lets be real hereif you have this system, youre probably not reading this article because your automatic system is already taking care of things. The flush mechanisms of two of my toilets needed to be repaired/replaced. Next, return to the dampers. Highly recommend them. All Rights Reserved. Kyle was very professional, personable and knowledgeable about the issue at hand. If youre like most homeowners, youve cussed at your HVAC system a time or two because it just seems so inconsistent. LifeSavvy is focused on a single goal: helping you make the most informed purchases possible. Locating the dampers is one thing, and twisting the handle to open and close them is simple enough, but it doesnt do you any good if you dont know what damper goes where. An HVAC systemis designed to produce hot or cold air flow and force it into a building structure, such as a home or commercial facility. (Boooooo!). What a professional job he did! I would definitely recommend if you need something done fast and right. He was courteous and professional and gave us a couple of repair options. But the best thing about MasterTech is their people. While they were here I asked a ton of questions and they happily answered and explained everything. If so, there is a good chance that you want to change things. I was extremely pleased with the service, speed, and expertise with which Max completed the repairs. This is most often in the basement, crawlspace, or attic. Have a general question for us? Join 350,000 subscribers and get a daily digest of news, articles, and more. Practically speaking, adjusting your dampers is as simple as turning the lever to open or close the damper. If youre not sure whether you have such a system, you can figure it out pretty easily; instead of physical handles, your dampers will have little motors with wires attached. Technician was timely, professional and courteous. Devin and Nate were so great. We have learned to expect this kind of service from Master Tech. Got no answer from the others, but MT answered the first try, and set up an appointment then and there. The flush mechanisms of two of my toilets needed to be repaired/replaced. My biggest complaint is the price. The service we received today was awesome! You can always run the heat or AC too. Unfortunately, not all air duct systems will contain dampers. I 100% recommend MasterTech and Gary as your technician. After a discussion we decided to replace the entire kitchen faucet (installed in 2004) since it leaked and was installed backwards with new shut off valves as well as replace the shutoff valve to the dishwasher. We have always had good experiences using Mastertech Plumbing. Great job! In other homes the dampers, if they exist, have been covered up by drywall during remodeling projects or when a basement was finished into a rec room or some such thing. Had annual furnace checkup and it was first as recently moved to this home. It took minimal supplies and maybe 1.5 hours between the two employees. That being said most individuals will not agree with this process because it still allows air to travel to the register in the home. 2022 MasterTech Plumbing, Heating and Cooling. All services in the U.S. performed by independently owned and operated franchises of The Duct Kings. I know I can rely on Chad and MasterTech Plumbing. It's currently -8 and I woke up to my home at 54 degrees. You want to start by making slight adjustments in each room. Those two situations aside, locating your dampers should be pretty straightforward. Super frustrating, right? Service was top-notch.New HVAC system is astonishingly efficient both heating and cooling. And, this is because one slight adjustment in one room could make a major difference in other parts of the home. Thank you Dillon and mastertech. We were able to replace one of the flushes, but we weren't able to repair the second one. I left a voicemail for MT at 7:30 and received a call at 8:08 AM and a technician was at my home at 9:40 AM. Warm Up a Chilly Room in Style with These Electric Space Heaters, 6 Ways to Improve the Air Quality in Your Home, Keep Your Home Cooler without Cranking the Air Conditioner, Switch Your Ceiling Fan Direction Each Season for Increased Comfort, How to Do a Full-Body Workout Using Only Water Bottles, 10 Book Series Like Virgin River For Those Cozy Romance Vibes. They changed the schedule to get us in immediately and fixed the problem in less than an hour. Super easy. I highly recommend the monthly service plan and all their technicians are wonderful! Master Tech's office and work crews are awesome. Always very professional! This morning, the plumber replaced the parts on the second one and confirmed that both toilets are functioning as they should. Yes! We would highly recommend calling MasterTech and Josh for all your needs. The technician assessed the job quickly and accurately and was right on time. I had a clogged drain that needed professional assistance. Dont worry; we assure you the cold air does its best to flow downwards and the ground floor wont be sweltering hot. !Josh and Andrew are very professional and friendly. The quote he gave us was $600 which we thought was way too high, so did not end up using them. To properly adjust your HVAC dampers, follow these steps: It takes a bit of patience and time to adjust your dampers, but its worth it in the long run to maximize your units efficiency and feel comfortable in your home year round. First, on time, service tech was sent out when promised. This should be pretty straightforward for most folks, but there will be some situations for some readers in which adjusting the dampers isnt an option. Everything agreed upon and signed for electronically was immediately sent to my email for my records and review. Were writing this at the start of summer, so lets talk about AC-oriented adjustments first. Later they called me and said they could send a tech in 1 hour. When he left, we had functional hot water, a shiny new heater, and absolutely no mess to speak of. The purpose of a Manual J and D load calculation is to assess the home, the windows, the doors, the roof, and pretty much every part of the home. Most people find themselves concerned with airflow because they arent getting enough airflow to certain rooms. We were scheduled quickly. Jon and Josh were so helpful, took care of my issue in what seemed like no time, and left me with the peace of mind that the issue was resolved. Once you make the necessary airflow adjustments, it is recommended to start monitoring the ambient air temperature. The lady that took my call was friendly and helpful and told me a repairman would soon call me. Very prompt, efficient, polite, and professional. Fortunately, theres a relatively quick solution: Simply adjust your HVAC dampers. The price was completely reasonable when everything is taken into consideration. Ryan was professional, hard working, thought the process out. Guys were able to quickly locate a coolant leak that could have been very expensive but found a much cheaper solution and finished it same day. Edit: We had great success having our pipes fixed. We select and review products independently. I was very impressed with the response time and the work completed! Devin was very friendly and efficient. Replaced old heat pump and back-up gas furnace with new similar equipment. Then had drainage issue with HVAC Wyatt and Tyler got it fix and had me on my way in no time. Thank you! Before you start, grab a permanent marker or grease pencil. We will definitely use them again (if ever needed) and would certainly recommend. Everything he needed, he had with him and the new valves were installed quickly and he was gone. Are rooms that were too hot more comfortable? He was very knowledgeable and friendly and gave some very helpful tips. I called them on Monday. Below you can see what a closed damper looks like. But, were not going to do so just yet because it requires we use the system for a little bit first to position our labels accurately. They did a GREAT job and left my place way better than they found it. He kept me informed of all what was wrong and didnt try to up sell anything. --David and Candy Megahan. Once you do this, you will need to monitor the ambient air temperature again. Will definitely be calling MasterTech for future plumbing and HVAC needs. They're quick, clean, do great work, and have fair pricing. Close the damper (remember, were doing this one at a time). All rights reserved The Duct Kings. Efficient, clean, knowledgeable. The service was 10/10 and he really took the time to explain to me what was happening. If so, youve dialed it in for the season. We can help! Sunday morning and kitchen faucet wouldn't shut off. Installed surge protectors with warranty and got us cooled down again. He made sure I understood what was going on. A big thank you to the lady that answered my original call and to John for his fast and professional service. Without it, their home would be terribly uncomfortable during the cold winter months. The tech arrived on time and was very polite and respectful of my home. Snow was blocking my external exhaust on the home, so it couldn't create combustion to turn on the furnace. Heat rises and adjusting the dampers for less airflow upstairs and more airflow downstairs will typically have a noticeable positive effect on heat distribution without resulting in chilly upstairs rooms. We are so please with the fix, financing and friendliness Master tech and our technician Chris Gilpin provided us. Every day, check-in on the different rooms of your home to see how the adjustments are affecting the temperatures. I've definitely told a few friends about them and have already recommended their services. After failing to be able to control the situation ourselves, we made a panicky call to MasterTech, whereupon the woman who answered offered assurance and got help on the way. They usually have the needed parts on their truck so they can do the task in a timely manner. I appreciate that kind of top-notch service. This is the second time that I have had to use a plumber and I will use Master Tech again since I have an old house with old plumbing. If a room is too hot, you will want to crank open the damper just a bit to add more airflow to the room. Set up an appointment online and the next day they called to confirm. Had a leak at shut off under house and he helped us with that and never made me feel like a dummy with any of the stuff had done to fix plumbing issues throughout house. Having this ability allows people to control the amount of air that enters their homes or business. With that in mind, you want to start by closing dampers for ducts that distribute air to the basement and the first floor, forcing the bulk of the air up to the second floor. The process was smooth and easy and professional. Josh did it all in one call. I will be sticking with MasterTech. For instance, if you do not have dampers and you want to cut the airflow to the bathroom all you have to do is close off the register in the home. I have a few more minor things to do still so I will definitely be calling them back. I will call them every single time. Later on that night, a major problem suddenly occurred with a different part of the plumbing system: a pipe burst and water flooded the bathroom, sending a stream of water into one of the bedrooms and soaking most of the carpeting. Otherwise, come the season change, youll be too hot or too cold all over again. My tech was really professional (Dillion). Tyler was amazing. Very nice young man. However, things dont always work out like this and this is why most contractors will go ahead and install dampers. Information about air duct cleaning services near me can be found here. Today, Matt was so great with my furnace set up for the cooler months ahead! While your personal comfort is the real metric you should use, it can also be helpful to have real data. A balancing damper is just a simple mechanism inside the ductwork that closes off a given ductthey are called balancing dampers because you use them to balance the flow of air throughout the system. He was knowledgeable and explained everything, answered every question I had, and was helpful not only in the problem we scheduled to address but saved us from a major issue down the road we didnt know we had. All the hard work is behind you now. Thats where balancing dampers come into play. This morning, Max replaced the parts on the second one and confirmed that both toilets are functioning as they should. This is good, but it's just not enough. I recommend MasterTech. It was a pleasure doing business with him and MasterTech. A special thanks to Josh for getting a very difficult job done extremely well. They were at my house Within a couple of hours. Certainly would recommend Master Tech to folks needing their service. You can also adjust the damper of the furnace or air conditioner so it is partially open. They are always on time, professional, reasonably priced and so good at their job. (Score!) If you dont have a premium system, that doesnt necessarily mean you have them, though. By turning the lever, you rotate the plate, which allows more or less air to flow through that specific duct. Punctual, efficient, and up front and honest about prices and what products that we needed. If not, adjust dampers as you see fit to get colder (or hotter) air where you need it. First things first. Since I recently bought a house that's a little older everything is starting to go out at once. You could find cheaper but the quality will not be as good as MasterTech. Actually early, two hours before expected. I would highly recommend. Price was also good. Let me know they were on the way. Heres where the real fun starts. On time, always nice. We had a technician come out to fix a major leak under our kitchen sink. Never anticipated such a fast response!Gary was so kind and knowledgeable! The Plumber showed up on time and was very professional and courteous. A garbage disposal is a handy appliance that helps make kitchen clean-up quick and efficient. Chad arrived promptly when I was notified he was in route to my house. Great job Josh!I will be highly recommend MasterTech for your plumbing needs. I will be recommending them to all my family and friends! I highly recommend them. He has over a decade of experience in publishing and has authored thousands of articles at LifeSavvy, Review Geek, How-To Geek, and Lifehacker. Whats the Difference Between Evaporator and Condenser Coils. Their fix is working out perfectly and I would be more then happy to have them out again (hopefully not since no one hopes for plumbing issues ) if I have any other issues. Mastertech is awesome! These guys are good! Or your kids complain about their room being sooooo hoooooot in Julybut youre walking around the rest of the house in a hoodie. Happy to have me sit with him while he worked so I could ask random plumbing questions that have always intrigued me. In other words, he didn't cut corners. Every person I have spoken to, whether it's the customer service rep who took my calls or the technicians, they are all so nice and they are all upfront and tell you exactly what the issue is and what could have caused it. Unlike a register (which is located at the end of the duct run where the ducting meets the floor, wall, or ceiling of a room), however, the damper is located very close to the central unit. First, go through your house and open all your registers/vents. Didn't give up until they found the source. Tyson was incredibly kind and helpful. Many homeowners try to deal with their too-hot-too-cold situation by closing some registers. These people talk the talk, walk the walk and plumb the plumbing! We called to get some routine maintenance, then our heater stopped working. The only thing left to do is to set a reminder for yourself to jog your memory and remind you to change the dampers when the seasons change. You want maximum airflow as youre testing each duct so that you dont miss anything. I have called Mastertech twice in the past couple of weeks for my water heater and my air conditioner and both times they came out and fixed the issue quickly. Surprisingly fast service. I got a call and a text to let me know he was on the way. I've used other plumbing services before but mastertech outshines every plumber I've ever used. Their prices are also the cheapest I was able to find. I really appreciate having such a wonderful company who I know will treat me right! Well, the same thing goes for HVAC cleaning. Their employee Nate was fantastic. He was very helpful and got the problem fixed very quickly. Many homeowners have a furnace. This means that you can control the airflow coming into your bedroom, kitchen, den, nursery, and bathroom. He helped us shim our toilet as well because it was rocking a little.Honestly because of that extra effort he put in I am going to change it to a 5 star. Thanks Devin and Nate! When I called, the phone was answered by a pleasant service representative that remembered me and was understanding to my immediate need. In some homes (especially newer construction) there arent balancing dampers attached to the ductworka rather poor cost-cutting measure in our opinion. The fix was rather simple, but took time and thinking through the problem. I would definitely recommend them to family and friends! You can put an alert in your phone calendar, or you can stick a big piece of paper with Adjust dampers Spring and Fall! right on the furnace, so you see it every time you change the filtersbut whatever you do you need to remember to adjust them. I will be calling MasterTech Plumbing for any other plumbing issues that arise! Water heater wouldnt stay lit. I highly recommend MasterTech. Always great, friendly staff. Max, the Mastertech plumber checked both flushing mechanisms, certified that the first one that we installed was working correctly, and made some recommendations for the second one. And, ducts accumulate lots of dirt and debris over the years. Will forever and always us Master tech. Master Tech replaced my ac/heating unit a couple of years ago and we have been very pleased with the follow-up checkup services we receive. When the time came to do the replacement, he was again right on time. Tip: If you ask yourself should my ac vent be open or closed and you dont have dumpers you shouldnt close your vents, it can cause damage to your AC unit. Devon and Nate were extremely professional helping me deal with a leaking water heater. After a plumbing backup turned my house into a revolving door for strangers - who weren't a bit concerned about me, my stuff, my time, etc - MasterTech was a breath of fresh air.