You may experience occasional difficulties while using this device, just as you would with any other electrical equipment or appliance. linkedin Everyone loves using technology up until it stops working, and if you landed on this article, you're standing desk isn't working and you're not exactly feeling the love. You can use it to keep your sit-stand desk from colliding with something else, like a cupboard or shelf. Remove your finger from the button after it has reached its lowest point. The electricity to your desk has gone out. This can be resolved by performing the above-mentioned manual reset. For example, if the manufacturer states Total Lifting Capacity Base Only: 325 lbs, that means whatever you put on top of the base (worksurface, monitors, keyboard tray, etc.) The desk has lost its memory settings since you unplugged it, and it may move slowly. Step 3: Plug the desk back in. Reconnect the desk. Click here for the reset instructions. twitter You may experience occasional difficulties while using a stand-to-sit desk, just as you would with any other electrical equipment or appliance. When the power goes off on the desks, the table goes into reset mode. When you buy a desk, pay attention to the lifting capacity to prevent this from happening. Subscribe now to get $30 off and some buying guides. for your first Autonomous blog subscription. The advantages are as follows: Through movement, using a standing desk can promote healthy blood flow in specific parts of the body, such as the legs, glutes, and core. If you own an UpDown desk, don't worry if your desk becomes unbalanced: it's simple to correct. While one motor may shift, the second will either remain still or turn more or less than the first motor. Required fields are marked *. Comparison - Ikea and Officeworks and UpDown Desk, Comparison - Omnidesk, Desky, Zenspace Desk and UpDown Desk, If you haven't already purchased a standing desk, we encourage you to stick with the top-rated, are the #1 choice in Australia for a reason: we put an emphasis on quality, durability, and reliability. So, instead of being capable of going all the way down to 24, you can set the minimum height e to 28. Things should return to normal after completing the reset. The desk will automatically turn on and run smoothly because of this. If the limit is exceeded, this is not going to work. Note that if you have trouble with an Autonomous standing desk like SmartDesk Core, theres no need to worry. Step 6:Press and hold the down arrow for approximately 10 seconds. for cable management accessories to prevent this issue in the future. We've seen plenty of horror stories where people buy a cheaper standing desk in an effort to save money - only to spend more in the long run as they need to replace it prematurely. Now - we're assuming you knowhow to lower your standing desk and how to program your standing desk. There is a maximum lifting capability for every height-adjustable table. (*Note: Your desk will move slowly as part of a safety precaution. To correct this problem, you may need to perform a complete reset to allow the legs to realign. Who is BTOD.com and The Breakroom Blog? When the cables become loose, the power within them becomes intermittent, meaning that sometimes the power can flow through them and sometimes it cant. 2022Autonomous, All Rights Reserved, Accessibility. If your desk is trying to raise too much weight, an overload can happen. You require to switch from standing to sitting on the fly. Just like using any electrical device or appliance, you can run into some hiccups at one point or another. If the standing desk has lost power from either being temporarily unplugged from the outlet, it tends to go into rest mode after regaining power. Then, release. Anything installed above the desk may be preventing it from moving upwards. To make the table go higher than the existing setting, you'll need to adjust or remove the upper container stop. A lower container stop is a setting a user creates to reprogram the desks minimum height. Have you been wondering, How do I fix or resolve this issue as my standing desk wont go down? The solution to this problem may be height adjustable desk troubleshooting. If your desk is trying to support too much weight, an overload can occur. How Stable Are The Most Popular Standing Desks? You can then go on using it as normal. FREE Shipping! For standing desks, your reference point is going to be your desks lowest position. You are probably aware that sitting for a long time might be detrimental. Whether you're looking for an electric. Step 2: Unplug the desk from the electrical outlet or surge protector and wait for 30 seconds. Taylor Kiley They manage to prevent disputes between your sit-stand desk and another object. My Standing Desk Only Goes Down: How-To Reset Your Desk. What could be the reason your standing desk won't go up? Use code WARMUP for up to $175 Cash Off Standing Desks. Keep pressing the down button until your desk can no longer move any lower. Your table may move up just slightly, signaling your desk has been reset. If youve tried that and it doesnt work, complete a manual reset. Poor wire management is frequently the cause of the tug. arise when you put objects such as bookcases on the desk, which may get in the way of the desks ability to move upward. The table may not be constructed correctly, or there may be other manufacturing defects. This isn't to say you can't alter heights more frequently; in most circumstances, there won't be any problems. Check all cords to ensure they're firmly connected before resetting your sit-stand desk. However, using technology has its benefits and disadvantages. To help prevent this problem, use a wire management solution to keep wires out of the way. How to Resolve When Your Standing Desk Stops Working. Here they are: Your standing may not be going down or standing desk stopped working because: Your standing desk may not be going up or height adjustable desk troubleshootingbecause: If you have recently lost power and your standing desk is not going down, you need a reset. JavaScript seems to be disabled in your browser. Wait 30 seconds after unplugging the workstation from the outlet or surge protector. Safety Reminder: When in reset mode, programmed container stops and anti-collision features are turned off. If the motors dont have a strong mechanism that allows them to lock on their own, the spindle and motor can turn while the height position is supposed to be maintained. You can follow these. Avoid a midday crash by staying active at work, Why Your Standing Desk Stuck & How to Fix It. Once youve done that, go ahead and reset the desk. Before you reset your sit stand desk, check all cables to make sure theyre securely connected. height adjustable desk troubleshooting issue, you may have to conduct a complete reset for the legs to realign themselves. Often times, the table will turn back on once its had a break. Hey, you have special pricing through your company. Check all other cords for the desk's motor or control box and make sure they're secure. Theyre used to prevent collisions between your sit stand desk and another object, like a chair or mobile pedestal. The most common issue is that the electric sit stand desk stops going up or going down. Give your desk a 20-minute rest period and it should be good as new. The table may not be assembled correctly or there may be other manufacturing defects. You may have something that's mounted above the desk that's stopping it from traveling upwards. The topics can also include tips on ergonomic, workplace design and how to make a healthy daily routine. The realization that something is wrong with your standing desk can leave you with a pit in your stomach - is the control box broken? Full Disclaimer: We are an office furniture dealer and sell some of the products we review. It is possible that your standing height is not decreasing or that your standing desk has ceased operating because: Why is not your standing desk going up? This means that power can flow through them at times but not at others. When this happens, the desk is essentially telling you that it can't withstand the weight and has shut down to protect itself. Some. Arranging 10-15 minutes for your desk to complete adjustment can put a crimp in your productivity. The first is that the desk's control box will detect that the legs arent at the same height and stop moving to prevent further damage to the desk. 5 Most Common Problems With Standing Only Desks, 4 Reasons Standing Only Desks Are Bad For Your Health, 9 Most Common Problems With Motorized Standing Desks, Small Waiting Room Ideas: How-To Maximize Seating in 2022, Madison Seating VS. BTOD: Herman Miller Aeron Classic Comparison, Top 5 aeris GmbH Muvman Problems, Solutions and Alternatives 2022, 11 Best Standing Desk Converters for 2022. 12 Reasons To Avoid Cheap Electric Standing Desks Under $400. Alternatively, if the control box isn't intelligent enough to detect the problem, the desk will continue to move down or up until there's too much friction in the columns of the legs, at which point it will become stuck and not move at all. Is your standing desk no longer functional? Keep an eye out for a few clicks. Height adjustable desk troubleshooting could be the answer to this problem. 1 Comment. It may take you a while to get into the groove of things and be a part of the standing desk culture. The desk's control box (the brains of the desk) finally recognizes that the legs are at different heights and it will stop moving up to prevent any more damage to the desk. If youve checked off all 7 boxes, youve exhausted every solution you can do on your own. There are many reasons why your standing desk could become stuck, and it may be difficult for you to figure out the exact cause. The typical culprits are mounted shelves, cabinets, or artwork. Once the desks become uneven, one of two things can happen. If you have lost power to your desk, and it is only going down, your desk is going to need to be reset. Keep reading to find out how to get your desk back in working condition. Get rid of anything that might be lurking beneath your desk. A standing desk helps you maintain a healthy posture while also improving your cognitive abilities. Once your desk reaches the lowest position, your desk will be reset and should be back to normal. Even after you complete the rest, you should still allow the desk to rest. Well, standing for extended periods can have a similar effect. Listen for clicking sounds; once you hear them, you are all set. The most common problem with electric height-adjustable desks or electric sit-stand desks is that they stop going down, which causes the desk to become stuck. While being in reset mode, a sit stand desk can only travel downwards. The control box isn't sophisticated enough to recognize the issue, and the desk will continue to move up and down until there's too much friction within the leg columns, get stuck, and stop moving. Mounted shelves, cabinets, and artwork are often culprits. First, just wait and give your standing desk about 18 minutes of rest (the average amount of time required by most control boxes). Your desk may rise slightly, indicating that it has been reset. To fix this, just remove some of the weight off your desk. There are many reasons having an adjustable standing desk can be advantageous in your office. Fortunately, you now know the most common reasons why your standing desk won't go up. Release the button and resume normal use of your desk. Step 5: After it reaches the lowest point, you may remove your finger from the button. To do that, follow the guidance given by the desks manufacturer. The most typical issue with electric height-adjustable or electric sit-stand desks is that they stop going down or up, leaving the desk trapped. To learn more about the products we sell, our review process and why you can trust us, please visit: Why were different. So, before you begin lowering the desk, make sure objects that could block the travel are removed. We accept articles, stories, and reviews that feature our products. height to 40. An upper container stop is a setting a user creates to reprogram the desks maximum height. While one motor may rotate, the other can remain stationary or rotate more or less than the first. The control box recognizes the height difference and stops moving to prevent further harm if the desk's legs become uneven for any cause. That fact is the desk has electrical parts; at one point, its expected that you undergo a hiccup. Prevent Weak Circulation in Legs While Working At a Desk, Correct Your Standing And Sitting Posture More Ergonomically. Look out for a few clicks. This issue just serves to negate the reason for purchasing the desk in the first place. All you have to do now is look for any items that may be impeding your progress, remove them, and try again. 12 Reasons to Avoid Standing Desks Under $400. facebook That means, your desk no longer knows what position it is in. This usually happens for one of two reasons: the desk was unplugged and then plugged back in, or the outlet lost power. Therefore, the desk only travels in a downward motion. Everyone likes using technology up until it stops running, you are standing desk isnt running, and you did not like this fact. Fortunately, there is usually a very simple fix. How to fix this: There are now several different styles of standing desk converters that are especially fast and easy to adjust. cannot exceed 325 lbs. We build office products to help you work smarter. While being in reset mode, a sit-stand desk can only travel downwards. Someproblems with standing desks arise when you put objects such as bookcases on the desk, which may get in the way of the desks ability to move upward. You would have exceeded the desk's maximum lifting capacity if you placed too much weight on it. Keep pressing the down button until your desk can no longer move any lower. It is plausible that the upper container has come to a halt. height adjustable desk troubleshootingbecause: The power cables used to connect the desk may have not been secured, The legs of the standing desk may be uneven, There could be obstructions in the travel path, If you have recently lost power and your standing desk is not going down, you need a reset. As a safety measure, many standing desks have a collision detection feature that prevents the desk from hitting another object. Now, the engines are out of sync, and your desk is uneven. If it detects an item in the way, the desk will stop moving upwards and then lightly move down, allowing you to remove whatever is in the system. Register to receive news on all of our latest product releases and promotions. If you're asking why your standing desk won't go up - and you have a cheaper desk - chances are, the desk itself could need to be replaced. This is most common when the desk has two motors. Your desks motorized lift doesnt need to travel at the speed of light, but it should be as active as you are. Many standing desks have a collision detection feature that prevents the desk from hitting another object and causing any harm or damage. The most common problem with. Check your power cables and wire before resetting to ensuring that they are secured. However, make sure you don't exceed the desk's required weight capacity, as this may shorten its lifespan. Step 3:Reconnect the desk. The steps to resolve standing desk problems are as follows: If objects are mounted above, such as cabinets, shelves, or portraits, these may hinder the desk from traveling upwards. Below are two different control boxes - one made by TiMOTION and the other by Jiecang. Things should return to normal after completing the reset. You get up to a five-year warranty and you can try the desk for free for 30 days and 15 days in the US and Canada respectively. To do that, follow the instructions provided by the desks manufacturer. Most desks have an upper container stop that allows the user to define a maximum limit to prevent the desk from colliding with other items. , should help you achieve your goal of a healthy work environment rather than hinder it. After that, you can proceed to reset the desk. Likely, your standing desk is not moving up because: You will need to reset your standing desk if you have lately lost power and it is not going down. Press and hold the button again for 10 seconds. Improper posture is easily practiced since the desk has no feature to help you stand properly. If you have a standing desk, it is almost guaranteed that you will have to reset it at some point. This issue just serves to negate the reason for purchasing the desk in the first place. Remove anything from under the desk that may obstruct travel. Why were different. Now - that's not to say these tips may not help you with your existing standing desk problems. Over time, the legs on a standing desk with two (or more) motors can become a bit uneven. Take a look at ourstanding desk accessories for cable management accessories to prevent this issue in the future. While one motor may turn, the second will either remain still or turn more/less than the first motor. A tables control box can only go up and down so many times before it needs to rest. A standing desk like SmartDesk Core should support your desire for a healthy work environment and not make it more difficult. You should hear a few clicks. Find out what's happening in Get motivated and inspired, join our Flexible WFH Community https://www.facebook.com/groups/flexiblewfh/. However, we share the most common conditions and solutions, and you can start checking when you notice that your desk wont be moving. Tackling these common causes first on your own can either completely solve the problem, or help save you time on the phone with tech support if it happens to be a malfunctioning issue. Since you have unplugged it, the desk has lost its memory settings and may move slowly. Step 6: You can now press and hold the down arrow for roughly 10 seconds. Your desks manufacturer company or technical support assistance likely goes through this same troubleshooting list that we went through in this blog. Follow the directions provided by the desk's manufacturer to accomplish this. Is the power to your house out? Some standing desks have built-in safety features that will prevent them from moving if they come into contact with something. They are as follows: Because there is no feature on the desk to assist you in maintaining appropriate posture, it is easy to fall into bad habits. For the best experience on our site, be sure to turn on Javascript in your browser. Whether you're looking for an electriccorner sit stand desk or a more traditionalstanding office desk - we've got you covered. Check for any items above your desk that may be getting in the way, and remove them. Your email address will not be published. A manual reset can override the cycle time resting period thats currently turned on. This problem only defeats the purpose of getting the desk in the first place. 157 Indian Drive When a standing desk loses power and then gets it again, it often goes into reset mode. Using the standing desk helps switch things up, which brings to you many. The power, motor, or control box cables can become loose by getting tugged on or stuck. and how to program your standing desk. So, if you put too many things on it, it can cause an overload. Your standing desk may not be going up or. Save my name, email, and website in this browser for the next time I comment. If the control box's active time reaches its limit, an obligatory rest period will be activated to stop it from overheating. If the control box reaches the maximum amount of active time, it will turn on a mandatory rest period to prevent overheating. Continue reading to learn how to get your desk to work again. Alternatively, the control box could keep moving until there is too much friction. Standing too long exerts pressure on areas that can cause swelling of the joints and feet. A manual reset can override the cycle time resting period thats currently turned on. 2.) Your email address will not be published. Every height adjustable table has a maximum lifting capacity. There are numerous reasons why having an adjustable standing desk in your office might be beneficial. This list may not include every reason for why your sit stand desk won't go up or down. You may have something thats risen above the desk thats obstructing it from moving upwards. This is the standard in the industry. It is possible that the control box cycle is not working, or that the power connections connecting the desk have not been properly secured. Check under your desk and remove any object that may be blocking its travel. This typically occurs for one or two reasons if the desk was temporarily unplugged and plugged back in, OR the outlet lost power supply. It is feasible that the desk's electricity has gone out. Learn how to reset your sit stand desk here. How to fix this: To fix this, transfer some of the weight from your desk. Some workstations have a duty cycle of 2 minutes on and 18 minutes off. Your desk should automatically turn back on and begin functioning as normal. A lower box stop is a setting a user performs to reprogram the desks minimum height. So, when youre desk stops working all of a sudden, dont panic. The desk is saying this is too much work for me to lift and to protect its components, it shuts off. If you are interested to collaborate with us, send an email to, Find out what's happening in Get motivated and inspired, join our Flexible WFH Community, Office: 6475 Las Positas Rd, Livermore, CA 94551 | Copyright FLEXISPOT 2022, (Join in our FB group and get tips and bonus, https://www.facebook.com/groups/flexiblewfh/. Then plug your desk back in. Now - we're assuming you know. This list may not cover every reason why your sit-stand desk wont go up or down. If the devices dont have an excellent self-locking mechanism, the engine and spindle can turn when its thought to maintain their height position. From objects in the way to a power outage, there are so many potential causes of your standing desk movement problems. The essential issue is that the electric sit-stand desk stops going up or going down, and the desk becomes stuck. Buying Tips and Guides The duty cycle for both of them are 10%, 2 minutes on and 18 minutes off. Standing for an extended time might have a similar impact. If you're still struggling to get your standing desk working, reach out - we'll see if we can identify the problem together and come up with a solution! Sitting for long periods can cause major health problems and discomfort. If youve given the table adequate rest time and it still won't go down, complete a manual reset. We accept articles, stories, and reviews that feature our products. Get rid of anything that might be lurking beneath your desk. Contact the desks manufacturer and ask their support team about solutions to get your desk back in working condition. The essential standing desk. Please call our sales department for the most accurate pricing. Don't lose all hope just yet - because in this article, you'll learn why your standing desk won't go up or down, as well as how to fix it. There may be times where you think your control box or motor(s) are broken, when really your desk just needs to be reset. (By Appointment Only). To do that, follow the instructions provided by the desks manufacturer. Why won't your standing desk go up when there's nothing obviously wrong? Theres no need to panic. A cable can be pulled out of the socket ever so slightly and still cause power to be intermittent. If your desk is trying to support too much weight, an overload can occur. Once your desk reaches the lowest point, you may take your finger off of the button. Fortunately, you now know the most common reasons why your standing desk won't go up. "How do I fix or address this issue because my standing desk won't go down?" As a result, instead of being able to go up to 48 inches, the maximum height can be adjusted to 40 inches. You should notice that the desk dips down and slightly rises, and then stops (indicating a successful reset). Keysborough VIC 3173 Keep Your Standing Desk Clean & Sanitize To Secure From Coronavirus Or Unhealthy Germs. Using a standing desk allows you to change things up, which has numerous health benefits. The typical offenders are mounted shelves, cabinets, or artwork. How to fix that: You will need to change or delete the lower container stop to make the table go up beyond the current setting. The only way for your desk to know its positioning is by finding a reference point. Your desk may turn on before 18 minutes has gone by. This means that after changing the height, it functions best if it is left to rest for 18 minutes. The desk then comes to a halt. Then, release. After restoring power, the standing desk tends to go into rest mode if it has lost power due to being temporarily unplugged from the outlet. Copyright 2022 UpDown Desks Australia Pty Ltd. All rights reserved. you might be wondering. Step 4:Keep pressing the down button until your desk can no longer move any lower. You will need to either change or delete the lower container stop to make the table go up past the current setting. With some desks, you may need to perform a complete reset to get the legs to realign themselves to resolve this height-adjustable desk troubleshooting issue. We're going to assume you are only asking about why your electric standing desk by UpDown Desk won't move up or down. If you were to call your desk's manufacturer, technical support likely go through this same troubleshooting list that we went through in this article. Objects installed above the desk, such as cabinets, shelves, or paintings, may obstruct the desk's upward movement. Being seated for long periods can result in serious health complications and pains. If your desk is still having any issues after the reset, be sure to reach out to the brands customer service for additional troubleshooting tips. For many desks, every time the power is lost, the table will go into reset mode. The motors will reset themselves and your desk will be level once more. 12 reasons your standing desk is stuck & how to fix it, Learn how to reset your sit stand desk here. As a safety precaution, some stand-to-sit desks contain a collision detection feature that stops the desk from colliding with another object. Step 5:Remove your finger from the button after it has reached its lowest point. When the legs of your standing desk arent level, your desk might stop working. Theres typically no need for a manual reset. This can be fixed by completing a manual reset as dictated above. If the reset didnt resolve the problem and you are still having issues of height adjustable desk troubleshooting, you should reach out to the manufacturer for more tips and instructions on standing desk troubleshooting. Join the UpDown Desk community to receive healthy work tips and special offers on ergonomic equipment. A standing desk, such as theWillow Solid Wood Standing Desk, should help you achieve your goal of a healthy work environment rather than hinder it. This indicates that it is both stable and long-lasting. The following are the ways to resolving standing desk issues: Step 1:Get rid of anything that might be lurking beneath your desk. Simply reduce the height of your desk to its lowest possible height. Reconnect the desk. To help prevent this from happening again, research the lifting capacity of your standing desk. Now, the motors are out of sync and your desk is uneven. A sit-stand desk can only move downwards while in reset mode. Pay special attention to whether that number is base only or base + worksurface. Remove your finger from the button after it has reached its lowest point. If your power cables are loose, the power flow is not going to be consistent. youtube You will need to either change or delete the upper container stop to make the table go up past the current setting. 1.) The desk must do a complete reset in order for the leg to be realigned and even. The desk says, here is too much work for me to go higher, and to preserve its components, it shuts off. For all-day productivity and increased well-being. So, instead of being able to go to 48, you can set the max. It may take some time for you to get into the swing of things and join the standing desk culture. Step 7: Your desk might move up a little, which is a signal that it has been reset. So, don't be alarmed if your workstation suddenly stops working - give the control box a chance to breathe, and then try again. These settings will have been lost when your desk lost its power. The topics can also include tips on ergonomic, workplace design and how to make a healthy daily routine. To get your table to move up, you must complete a manual reset on the table. What is the Strongest Standing Desk Surface? Be sure to first read the manufacturers reset procedure before starting. Some of the stuff on the desk should be removed. After successfully executing the reset, things should revert to normal. If you have too much weight on the desk, you would have exceeded the maximum. You'll need to reset your standing desk if you've lately lost power and it's not moving. But why? The term used to describe this is the desks duty cycle. The duty cycle indicates how long the control box can work and how long it must be in its rest stage.