The organizer refunded what they charged, as is customary and ethical, but not Book Yoga Retreats. I communicated very clearly that I don't accept the voucher and ask for a refund. As soon as we are ready to launch your category, a member of our team will reach out to you. osten namibia nahen retreats We love to travel and we want to share our excitement with you. Thank you for posting a review and were sorry to hear that your experience was not up to standards. Due to a medical condition, I will not be able to use the voucher. Such a wonderful group of humans featuring the very best retreats and teacher trainings one can find online. 1 number They have refused to refund my fully refundable deposit offering me their useless voucher which under EU consumer law I am not forced to take and have refused to take clearly and in writing multiple times. Detox Retreats, An in-depth internal cleanse will leave you refreshed and recharged They say that custumers we must understand how difficult is for this big multinational company to refund us so we have to help them survive the covid crisis, It is seems like a joker but it is what they say ridiculus. At this point, my $200 is floating in space with the stars because, I did not receive any follow-up regarding the situation. Thanks again! Thanks for your positive review and comments! Why partner with Tripaneer.com? Retreat organisers didnt get 1c so the site have pocketed over 200 euros for nothing. We would like the opportunity to talk and investigate your feedback further. Thank you so much for taking the time to share your experience in one of our retreats, Sharon. raji irion vipassana claudia Hi Wing Tsou! Given these extraordinary circumstances, which are completely out of the customer's control, you would think this company would be more understanding and provide a refund for bookings that are cancelled. You will learn a wholistic approach of Yoga and get the tools you need to live a peaceful and fulfilled life. - Maribeth, Well organized. We help you to discover, plan and safely book unique and enriching vacations. Checkout the below official login links to login. All reviews are published without moderation. This behavior is not fair and it is certainly not yogalike. It's free and we'll get back to you within 24 hours. The back-up and service provided by the Team is excellent. 1. Cheers to more bookings with you! Come back and book with us soon. All rights reserved. Again (DO NOT BOOK ON BookYogaRetreats) 2022 Trustpilot, Inc. All rights reserved. A link to reset your password has been sent to your email. I immediately started trying to undo my booking. Every other business I have spoken to during this crisis have responded with compassion and given a full refund for cancelled flights, tours and accommodation. I will be posting negative reviews for all of them until I get a response. Looking forward to hearing about your training! Select yoga retreats and holidays from 2611 organizers worldwide on BookYogaRetreats.com. From what I've gathered, it seems like BookYogaRetreats isn't a very ethical, yoga-like company which is very disheartening. This Yoga Teacher Training is so much more than just that. I've found various yoga retreats and courses through bookyogaretreats, it has been absolutely helpful and has lots of resources to look for, great platform! We work hard to meet expectations like yours, and were happy to hear we hit the mark for you. - Maribeth, Information provided by various external sources. You should be aware that what they are doing is not in line with yoga at all. Be very careful if booking and read their small print carefully. Amazing platform to search and experience the Best Yoga Teacher Training Course & Yoga Retreats. They never once considered that this was against the UK's Competitions & Market Authority policy regarding a frustrated contract- this is when a service is not delivered after payment and thus a refund is allowed. Spend your money and precious holiday somewhere else. - Maribeth, Hi Beverly! One thing that stood out was the unprofessional way of handling my complaint, bringing untrue facts, accusing me of things, and in general not giving it much effort to make up for a 10 days holiday, that did not at all live up to what I paid for - hence what I was in my good right to expect. I would never use this company again! Yoga Holidays, Combine a journey into yourself with discovery outside your comfort zone, Take the planning out of your next trip with an all-inclusive vacation package. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Our friends from Yoga Union will definitely love to read your feedback too - we'll share them :) All the best with your practice! In case you have forgot your password then. Just doing our part. I could go into plenty of details why you should not waste your money on this organizer. If you really need it to find a yoga retreat here is 2 advices: Bookyoga didn't do anything about it, I fought for 2 months with bookyoga to get my money, at the end they gave me a voucher to spend equivalent to 60% of the price I payed at the beginning. Only $195 of my original payment was added to the new booking. teneriffa aktivitt This Retreat is a must for any woman who wants to experience a myriad of new firsts. It's kind of a search engine for finding all relevant login links in one place. - Maribeth. We work hard to meet expectations like yours, and were happy to hear we hit the mark for you. Conclusively DO NOT BOOK WITH BookYoga retreats. The yoga is terrible - if even existing. the saga continues !After one and a half months and as the customer service did not ask me for my bank details, they made a transfer to an account that had been closed for several months. Thank you so much for being one of our constant customers. We make it possible for our website visitors to find, compare, and book Holidays. Accomodation and facilities were clean and the food was excellent. Really greedy from their side, I would not recommend this place in any way! I booked a yoga retreat to use the voucher, but today 15 days after the retreat the organizer has not yet received the money from them that corresponds to this voucher. At least 8 characters We aren't just a business, we are family. Please send us a follow-up or contact us directly with your booking information so we can settle the payment concern with the trip organizer and to request them to no longer bother you. Don't just take our word for it. They can be responsive if they want but can also ignore you indefinitely, Gain trust and grow your business with customer reviews. I'm very sorry, I understand how difficult it must have been for you to deal with the current situation and not getting the monetary refund you expected. I booked another at greater cost as that was all that was viable and NOW THEY HAVE CANCELLED AGAIN AND REFUSE TO REFUND.You will lose your money if you book through this platform. Our team of experienced Yogis have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Will NOT refund money for a retreat cancelled due to the COVID-19 global crisis. Avooooooid bookyogaretreat I got my We will promote your Training Camps on Tripaneer and BookMartialArts.com, We will promote your Culinary Vacations on Tripaneer and BookCulinaryVacations.com, We will promote your Yoga Retreats on Tripaneer and BookYogaRetreats.com. I will use it again and again! That is why we are offering flexible options to our customers like the store credit in order not to lose any deposit they paid. Read 1 more review about BookYogaRetreats by Tripaneer. Here is the list of reasons why I highly recommend that you DO NOT BOOK your yoga trip on BookYogaRetreats Look forward to organising next retreat. Hi Virginia! Looking forward to my stay. Thank you for your understanding. We love enriching people's lives. (NOT GONNA HAPPEN) You will not see a cent. I've booked a training and partially paid it, it was canceled by the organizer and she did not want to reimburse me. There were only two meals per day as opposed to three advertised, and the accommodations that were described as "luxury" were not. When you book with us, you can be sure that your experience will be full of love, security, understanding, and joy every step of the way. Were so happy your experience went so smoothly. Would you mind sharing us with your friends too? Never ever book through Bookyogaretreats! - Maribeth. It was never our intention to disappoint any of our customers during these trying times, however, we also acknowledge that the current situation is unique and that time is difficult for all of us. Hi Geraldo. If you would like to use a third-party booking site. They will not refund, even when they are wrong (so pray nothing goes wrong). It is a scam designed to rip off the trip planner! I'm sorry if the voucher wasn't what you expected as a refund. I'm sorry for the trouble, each of our organizers have payment conditions we need to follow. Please contact us directly for information on how to use your voucher, we'll be happy to assist you. What I received was blown-out gas (empty words, no action. It was a truly enriching experience and so special it's hard to put into words. Enter the email address associated with your account, and well email you a link to reset your password. It just stinks). BookYogaRetreats | 7454 Yoga Retreats and Holidays Tripaneer | Unique holidays, organized by passionate experts BookRetreats.com: The Best Handpicked Yoga Retreats & TTCs. Stay safe out there, ya'll! Hi LSG! We have sent you an email to validate your email address. https://www.bookyogaretreats.com/customer-service. - Maribeth. Thank you very much indeed for taking the time to leave us a review. We are the worlds leading marketplace for travel experiences. It is difficult to make any changes. Learn about Trustpilots review process. Enough organized group activities to do and possibility to do your own if needed. In other words thats illegal, criminal and against the law Best regards, I only had 2 out of 8 yoga classes and it was not by the teacher promised me but by a guide that the organizer had not previous experience with. Since mid-March they have withheld my funds from a RYS and at the same time pretended to grant me a refund but have not refunded me yet! You are better off to find a program and verify and book through them. Hi Cristina, thank you for your feedback and we're sorry if you are unsatisfied with the solution offered for your booking. 2-if you find something interesting, go directly to the website of the organizer(look in Google) and book with them. We only charge a commission when you get a successful booking via our platform. Just incredible! Please know that we truly appreciate this wonderful review. BookYogaRetreats.com is made with love by Tripaneer. The teachers are such fantastic educators with a deep love and passion for what they are teaching. Hi Joseph! https://www.bookyogaretreats.com/the-purity-experience/my-listing. If you want to do yoga and meditation with a person with great experience with whom everything was very easy. Pretty much, after the runaround, I was back to where I started. So called customer service is poor! That's a damn lie! Get direct access to Book Yoga Retreats through official links provided below. If you want to feel cared for as in your earliest childhood, your perfect vacation is with Kathy. We will promote your Cycling Holidays on Tripaneer and BookCyclingHolidays.com, We will promote your Singles Holidays on Tripaneer and BookSinglesHolidays.com, We will promote your Surf Camps on Tripaneer and BookSurfCamps.com, We will promote your Horse Riding Holidays on Tripaneer and BookHorseRidingHolidays.com, We will promote your Meditation Retreats on Tripaneer and BookMeditationRetreats.com, We will promote your Yoga Teacher Training on Tripaneer and BookYogaTeacherTraining.com, We will promote your Detox Retreats on Tripaneer and BookDetoxRetreats.com, We will promote your Honeymoon Packages on Tripaneer and WeLoveHoneymoons.com, We will promote your Safari Holidays on Tripaneer and BookAllSafaris.com, We will promote your Motorcycle Tours on Tripaneer and BookMotorcycleTours.com, We will promote your Ranch Vacations on Tripaneer and BookRanchVacations.com, We will promote your Country Tours on Tripaneer.com, Celebrating International Day of Yoga 2022, Wellness Holiday Planning for Fully Vaccinated Travelers [Tips], Water Fasting to Increase Your Concentration. You are more than welcome! Customer Service was very responsive and helpful. REAL reviews best price guarantee no fees lots of love :). I wrote to them as soon as I realized my mistake, so their refund window must be about 40 seconds. Thank you! Asking for your money back is like asking a crack head to share his crack. Companies can ask for reviews via automatic invitations. They are unlawfully withholding my deposit! Spend your money and precious holiday somewhere else Customer satisfaction is our utmost priority and we do sincerely apologize if you feel this way. I booked under the condition that my deposit is 100% refundable if I cancel 60 days prior to the arrival date. We are an organiser who lists retreats on this company's platform. Were the worlds leading marketplace to explore and book unforgettable travel experiences. Poor costumer service, don't buy from them. Can't wait for your next booking. They are keeping people's money for retreats that aren't evening being held. Cheers! Best ever!!! We are all about spreading love! Thank you! Besides that, also the location im the nature at the sea is beautiful and the food delicious! The World's Leading Yoga Travel Site. Add / Manage Your Business - Book Yoga Retreats. Many things that were promised were not provided. Thanks for the awesome review, Betsy! It was full of caring and inspiring from all teachers. Why partner with Tripaneer.com? Contact our Account Management and Content team whenever you need help. It will rejuvenate you physically and emotionally. 2. However, before diving into the dragon-sized bull$#*! Read reviews, browse and compare prices, view pictures and book your yoga vacations at BookYogaRetreats.com! Dont believe in the 5 star ratings here on trustpilot! If you want peace and quiet but with activities. Expect reused responses from multiple agents. Where is my refund?! Booking was easy. I've concluded that they do this to force customers into continued usage of their services. I will NEVER book with them again. It's my very first time experiencing this kind of "Yoga Retrait" and the only thing that I can say it's I LOVED IT, and this, from the very 1st day we arrived since the very last minute when we should (unfortunately) leave this amazing place and those adorable people in where we stayed for 6 days. They helped me very fast and for free. All packages from The Purity Experience, Test, . Hoping others read this before they end up regretting it. We offer any type of holiday you can imagine including mindful yoga retreats, adventurous safaris, epic surf camps, and more. Very disappointing this company is taking advantage of people during this current crisis. Once you have followed the link provided, you can access all Tripaneer websites. Avooooooid bookyogaretreat I got my retreat canceled by the website and as so many people mentioned they refused to refund me my money back "770"$ and then they mentioned I can use it as a store credit! P.S. Step 5: Login unsuccessful? Were so glad to hear that our system was easy and intuitive for you. All packages from The Purity Experience, Test, . Again ( DO NOT BOOK ON BookYogaRetreats). Hi Jessica, thank you for your feedback. I learned A LOT from them & nature of Koh Samui. You'll also get accessible customer service and options to easily make changes and/or get your money back if necessary. The people of the Conscious Yoga Academy are amazing and they do a great job creating a safe space where you can heal, grow & connect to your true self again. Tania is a huge mama bear who take care of us. Spiritual Retreats, Explore the mystical realms of your deepest self, Treat yourself with an indulgence for mind, body and spirit, Get acquainted with yoga in a fun, inclusive environment A+. Really great. I booked and paid a yoga teacher training last year due to pandemic the training was cancelled and the center itself agreed to give me my money back but this company refused and offered me a voucher un exchange which I accepted the problem is they never gave me even the voucher, they kept my money!