WebRetailer.com:eBay Account Suspended? Then click Account holds, restrictions, and suspensions, On the next page, scroll down to find Email us and click it. Other reasons for an account suspension might include failure to ship items, slow shipping of items, or complaints that you are selling defective or counterfeit merchandise. how to fix nvidia opengl driver error in windows 10 11 steps? Usually same as above. However, you may be able to show eBay that you have been acting in good faith as you attempt to resolve any problems with shipping or product quality. I started my eBay journey with a suspended account for a blunt policy violation. Once you are caught up on your payments your account privileges will be restored. As for the education part, I had to take a quiz which educated me about the policy Id violated: eBay education page regarding the correct way to sell authentic items. deactivated They are now requesting you to refund eBay for the refund. Be ready with the required information and documents to present and support your case, show professionalism, make the decision to reinstate your account easy for eBay show them that you are playing ball and respect the rules. Dont pretend to be naive, that wont earn you trust points. We would prepare our homework Have a list of applicable arguments, backed by the relevant policies. By using this site, you signify that you agree to be bound by these Terms of Service. dropshipping tasks, Facebook Marketplace Dropshipping Software, Automate your Facebook dropshipping business, Everything you need to launch a successful dropshipping business, Everything you need to know about successful dropshipping, Step-by-step guides to success, created by our experts, Free, handy resources to learn more about dropshipping, Sign up for a 1-to-1 learning experience with a pro dropshipper, Listen to our latest dropshipping tips from anywhere, Our automation fulfils your orders while youre away, And as they say, prevention is better than cure; it is better to prevent your account from suspension than trying to unsuspend it. If you believe that the suspension is unfair and unwarranted, you'll need to assemble documentation that shows that you have operated in compliance with eBay rules. You have to speak in a way that shows them you are a total beginner and that you are surprised how your account got suspended without you doing anything wrong. But thats not the case. Scroll down on the page, and click Contact Us. eBay has a strict policy about the types of content that they allow on their site. Still, what if you send all the required information and it doesnt go smoothly, and eBay doesnt get your selling restrictions lifted? millionaire warehouse second radcliffe accounts suspend does why recession emerges pictured individual mark feels extended period feedback score low telegraph However, they operate in fear and constant paranoia they need to dedicate attention and energy to make sure they never make a mistake, which may allow eBay to inter-connect their accounts to the suspended eBay account, and subsequently suspend ALL of their accounts altogether. They are not playing games, Epelbaum writes. It also helps ensure your reputation as a seller. Many dropshippers give up when they face an eBay suspension because they dont know how to reinstate a suspended eBay account. As we mentioned before, you need to act like a total eBay beginner. Yes, you can sue eBay for suspending your account. Educate me about the violations and the policies. Once these fees have been paid, eBay typically reinstates accounts, allowing you to bid, buy, sell, and leave feedback again, within a matter of minutes.While eBay will explain, via email, exactly what you must do to get your account up and running again, heres some general information on three steps you can take when eBay suspends your account. If there was a delay in shipping, but there was a good reason for it, such as a seller requesting you to hold an item until a certain date, you will need a copy of that message or email. Before working to resolve your suspension, verify that it actually happened. As long as you learn your lesson and correct your mistakes. From there, the seller is asked to click on a link that takes him to the scammers website, which asks for private information. Theyre not saying that if you call them and hassle them, they might change their mind. Keep in mind that even though you may feel calm now, writing or speaking of this event may be upsetting and you might not communicate as clearly as you should. Customers who buy fake / low quality items will not come back to eBay, and youll be losing these potential customers. account suspended avoid crazylister them window.addEventListener('LPLeadboxesReady',function(){LPLeadboxes.setExitIntent('ZBgcokQxdc9A64g6EYrAcA',{dontShowFor:'30d',domain:'sellbrite.lpages.co'});}); 2021 GoDaddy Sellbrite, Inc. All rights reserved. The very first thing to do when eBay notifies you of your account suspension is carefully read the message to determine your next steps.For example, if eBay has suspended your account because you violated a policy by using copyrighted photos in your listings, such as images taken directly from the product manufacturers website. There are tons of eBay stealth sites, forums and manuals, which promise to help you come up with a new identity so you can start fresh on eBay. For one thing, you will need to read and review the reasons that eBay has given for your suspension. Instead, go to eBay.com and conduct any business that you have with eBay directly from your user account. If youve made a mistake, admit, apologize and show eBay youre cooperating and provide them all the requested information, help eBay build their trust in you. Here are some tips for calling in or sending eBay questions about your suspension: If you try to resolve the issue via email, you have an additional advantage of being able to write out your response and either get feedback from somebody else or delay sending your response so that you can review it with fresh eyes. i.e If we were calling eBay to remove an unjustified negative feedback, we were ready with the relevant eBay policy. resolve Do not attempt to subvert eBay's system by starting a new account. A suspended account not only reflects poorly on your business, it also prevents you from earning an income from eBay sales. They have a help center to answer questions about their services, but they do not give out any contact information for customer service or other departments. A simple customer that entends to use eBay for buying and maybe selling some used items. Ultimately, since eBay's relationship is with you, rather than your supplier, you are responsible for getting items to your customers in a timely manner. While there are a variety of reasons eBay does this, here are some of the most common: You may receive fake eBay suspension notices or phishing emails, so before you contact eBay or attempt to make any changes to your account or listings, first ensure that the suspension notice you received is legitimate.To confirm that an email was sent from eBay, check your eBay Messages. The only reason our business survived was because we were 100% transparent with both platforms through our business history and both companies had already learned to know and trust us, so when we told them we were taking full responsibility and working towards resolving the situation for the buyers satisfaction we were actually trusted to do so. By receiving this email, we understand that we are not in danger and that we can reinstate this suspended eBay account. We would keep a professional tone, never raise our voice or take out our nerves on the representative. You would have to show that you have a legitimate claim against them and that they had no right to suspend your account. account suspend seller suspension service how to fix rtkvhd64 sys blue screen error in windows 10 steps? Log into your eBay account and check your messages there: If the suspension is real, youll find a message about it waiting for you. This gives you the opportunity to reach out to the rights owner and perhaps make an agreement with them to allow you to sell the item on eBay.However, if you dont reach an agreement with the rights owner, a VeRO issue may mean youll have to delete or edit your listings to be in compliance with eBays policies.Once youve either deleted or edited the problem listings or struck an agreement with the rights owner, contact eBay and communicate that youve dealt with the VeRO issue and get your account reinstated. What worked for me was simply following the exact instructions from eBays email. Unfortunately, scammers have been known to send emails to eBay sellers claiming that the seller's account has been suspended. permanently reactivate Whenever we had a situation with either eBay or PayPal that required an action on their part like reinstate the account, lift selling limits, removing an unjustified buyer feedback or relisting a removed listing, we would get on the phone and call them. How Do I Unlink My FB Business Page From Instagram? for support, these reps usually are less familiar with the eBay policies than you are as a seller so we had to be REALLY patient and often time educate the rep of his own companys policies. Plus, if youre eager to stay at the top of your game and keep your accounts safe, be sure to read these articles: Want to fast-track your journey to success with a 1-to-1 dropshipping mentor? sdanimalhouse milestomemories shadowban violating You could choose to walk away from eBay and reopen your business elsewhere, selling your items on your own website or through another merchant platform. eBays mission is to connect shoppers with the most relevant items / sellers for them. We would usually wait for a reply for up to 48 hours after our initial email message and then call. With Paypals auto reply repeat the word agent to get to a human rep. Your goal should be to build a long-term relationship with eBay, and your business success heavily depends on this. I grossed $700 in profit within the first 3 days and was super excited about the new business. In this post, Ill share how I got my ebay account reinstated and what you should do (and absolutely not do) if your eBay account gets suspended. This documentation will vary according to the nature of the reasons for your suspension. It can be lifted if the user has a positive record on eBay. If you are running a legitimate business, Its usually pretty much guaranteed that you can get your eBay account reinstated. Not reimbursing eBay for a refund eBay made to your buyer. You may find that this is useful if you are selling different items on eBay or if you want to keep your personal life separate from your business life. Violating eBays policies can get you banned. A few years ago we experienced one of our most horrific eBay fails when the Chinese mail system lost some $20,000 worth of our packages. suspended account stealth However, it is important to keep these emotions in check. Having your eBay account suspended can be a major setback, especially if you rely on the online marketplace for income.Its a good idea to familiarize yourself with eBays policies to avoid account suspension in the first place. Yes, you can have two eBay accounts.You can have two eBay accounts. Key takeaway: I would strongly suggest to invest your time in legitimately reinstating your account, rather than trying to outsmart eBay. Yes. eBay notes that many account suspensions are due to overdue seller fees. When your account is suspended, you will not be able to log in and use it for any purposes. If an account is suspended due to non-payment, the seller has 30 days to pay before their account will be permanently closed. feedback rating maintaining seller score box repricing winning software Heres what to do to get your account reinstated, as well as some advice to keep the income flowing during your suspension period. But because these policies are extensive and always changing, even the most conscientious eBay seller can make a mistake that leads to an account hold, restriction, or even suspension.If your eBay account has been suspended, its often only temporary. How to disable camera on iphone and remove the app from home screen and lock screen? From here, click to make a one-time payment using your PayPal account or another payment method. While you can certainly contact eBay, in some instances you may simply have to wait out your suspension period.If your eBay account has been suspended indefinitely which happens only in severe cases or after multiple violations eBay consultant Mordechai Epelbaum suggests waiting a year before contacting eBay about the possibility of reinstating your account.eBay threw you off their system. As long as we answer the questions the way eBay wants. When you first learn of your suspension, you may be confused, upset and angry. They have already resolved to never do business with you again. In the end, we always got what we wanted by being professionally persistent. And the best part is that you do not need to pay thousands of dollars to do it. This is how it is reps are humans, and they differ in experience and empathy from one another. eBay actually suspends accounts for more egregious issues, such as if theyre selling illegal merchandise or theyve been flagged for suspicious activity. The email associated with our eBay account. As you can see, what eBay doesnt allow is opening a new account as a way to avoid an account suspension. Here is a very typical (and sad) case of how a seller who was not familiar with how eBay worked, got herself and her friend suspended from eBay . After this article, you will not need to call eBay or pay someone to do so. fix razer blackwidow chroma driver error in windows 10 11 steps? We often had to switch reps, hang up and call again until we got a rep who understood the situation and was willing to help. eBay uses call centers in the Philippines etc. Lainie Petersen is a full-time freelance writer living in Chicago. You can create a new eBay account if your old one is suspended. After you have gathered your documentation and feel calm enough to have a rational discussion via email or phone, decide whether you are going to contact eBay via email or telephone. Your ability to earn its second chance with eBay will depend on the nature of your violation as well as your willingness to be accountable for what happened. AuctionNudge.com: eBay Suspension: What to Do and How to Avoid, Forbes.com: Why Online Retailers Should Diversify Their E-commerce Platforms. eBays VeRO program permits owners of intellectual property rights to report eBay listings that infringe upon the owners rights. If eBay had been awarding medals for The stupidest seller of the year I would have definitely made it to the finals, maybe even won. Explain that you received the suspension email and are very concerned. Even if you are a dropshipper. I was actually breaking one of eBays most critical policies: We dont allow replicas, counterfeit items, or unauthorized copies to be listed on eBay., Yea thats me back then selling fake items on eBay. How can I delete my Yahoo email if I forgot my password? ironically Contacting eBay about a suspension is not an option. How to enable and use immersive view in zoom? She has written on part-time, full-time and freelance employment for a variety of online and offline publications. Then, click on the eBay Customer Service result. How do I delete old email addresses in Thunderbird? However, you can speak with an eBay representative only Monday through Sunday between the hours of 5 a.m. and 10 p.m. Pacific Time.Before you call, gather all the information you may need to provide to the customer service representative, including your eBay user ID, the email address associated with your account, and the reference number in the suspension email you received.During your call, ask any questions you need in order to understand why your account was suspended. suspended account overcoming fear suspension plunged contenders loyalty sometime consumer record while rose Aggressive and hostile communication isnt likely to deliver the resolution that you want. how to fix appmodel runtime error 0x490 in windows 10 steps? It is indirectly showing eBay that we do not intend to do anything risky. Either option is likely to be to your advantage as you challenge your suspension. This includes things like counterfeit items, stolen property, and other prohibited items. payment non suspended account tips dealt suspensions quickly business cafe write plan ehow getty This is true whether you believe the reasons for suspension are unwarranted; or if you are willing to admit that you made mistakes but would like a second chance with eBay. It was a struggle, and sometimes took hours over the phone. The scammer can then use this information to hijack your seller account, which may result in a real suspension from eBay. how to fix kernel power 41 critical error on windows 10 steps? reactivate How do I get my suspended eBay account back? If your account is suspended and you have existing listings, you wont be able to edit them. Now lets take a look at the most common reasons for an eBay account suspension: This is the easiest problem to fix pay your bill and your account will be reinstated. In case eBay doesnt get back to your suspension appeal within 48 hours, call eBays support at: +1-866-540-3229. Keep a professional, calm tone youre a legitimate business, resolving a conflict with your business partner. Here are some examples of the types of documentation that eBay might require: Slow shipping or failure to ship: If you've been accused of failing to ship an item or waiting too long to ship, and you believe that this is an unfair accusation, you'll need to provide tracking numbers to eBay that show that you mailed your item within an allotted amount of time. You can check our reply below to better understand how you should answer the questions. Read the email carefully: It should outline the reasons why eBay took this course of action. Next, choose Seller Account to view your outstanding fees. eBook How to get back on eBay after a suspension. The eBay suspension starts with a message like this: It surely feels overwhelming when you are new to eBay, and you get this message that says your eBay account has been suspended, especially if you intend to make eBay as an income source. If you owe fees, you can pay them online via your eBay account. This might include a receipt or invoice for its original purchase or a certificate of authenticity. How long does Instagram account take to delete? After determining that the suspension notification is valid, you'll want to understand why your eBay account is suspended. This includes listing items and not sending them to the buyer, and trying to sell items that are not yours. What happens when you erase iPhone from iCloud? I personally know a handful of sellers who have dedicated devices, Internet service providers, and use the identities of friends and family to have multiple, unconnected eBay accounts.