Designed to connect hybrid teams. In the MIT/Cisco study, respondents cited in-office benefits like face-to-face creativity, collaboration and learning. Blend in-person and online event experiences to engage and successful collaboration athome. Seven in 10 (73 per cent) say their company needs to rethink its culture and mindset to make hybrid work truly inclusive. At the same time, the office still matters. Because its not simple, users will just eschew the infrastructure on their desk and work on their laptop and mobile phone, which is a waste of money. A complete solution would include floor design, an understanding of how people work, furniture and even things as subtle as where the sun sets and rises to ensure comfortable working conditions. And it means a culture that supports this new paradigm. The tour was conducted by Mark Miller, workplace technology strategist for Cisco, and Javed Khan, senior vice president and general manager of Webex. Some 98 percent of meetings in the future will include remote participants, and 53 percent of organizations will reduce and reimagine their office with more collaborative spaces. connecting the customer journey and Ben Dawson is Vice President, Cisco Australia & New Zealand. It will be a hybrid world. and why does it matter? Read this Frost & Sullivan These findings underscore the need for an inclusive culture to be at the forefront of the hybrid working future. For those who have not acted yet, its about time for us to start creating that technology layer, fine tune our HR polices, and start re-imagining a culture that revolves around more open communication and trust. work environment with smartertools. creating customer delight. 2021 CISCO AMERICAS A new acronym was born: WFH. During downtime we might find a phone booth or desk to catch up on email or other tasks. Organizations that build workplace strategies focused on employee wellbeing, digitization and repurposing of office space will attract and retain talent, ensuring long-term success. This means that organisations will need to be more aware of how their physical spaces are laid out as well as the quality of experience for those working remotely. Find your dream job with us! Then they went to campus to attend classes and meet with colleagues to collaborate on homework or a project. U.S. CENTRAL AREA SERVICE Resources for your hybrid work Together with Penske Entertainment were delivering digital innovations for their businesses; including INDYCAR, the sanctioning body of the NTT INDYCAR SERIES and venues such as the iconic Indianapolis Motor Speedway, home of one of the worlds most famous sporting events, the Indianapolis 500. AWS re:Inforce marks a summer checkpoint on cybersecurity, Theator raises $24M to advance surgical care with AI, Twitter misses earnings forecast amid litigation over Elon Musk acquisition, What to expect during Monaco Crypto Summit: Join theCUBE July 29, IQM raises $128M to build quantum computers aimed at fixing the climate crisis, Facebook undergoes revamp and comes out looking like TikTok, SECURITY - BY DAVE VELLANTE . Stay a step ahead with the Webex powers a new Its 1561 respondents ranged from corporate directors and C-level executives to supervisors, managers, and individual contributors across a range of industries and spread across 12 countries, including Australia. Built to spark creativity and power productivity. Last July 15, I attended the first virtual session of The Rise of Hybrid Workplace: The Future Workplace, hosted by The Wallace Business Forum and co-presented by Webex by Cisco. The all-in-one app to call, meet, message, and strategic approach and, Sports & That comes down to more welcoming physical layouts, better technology, and more inclusive, empathetic in-office cultures. In the in-between times, people would find a quiet place to work, such as the library or cafeteria. strategy addressing all aspects of Webex Teams meeting and calling, clear understanding and measurement of costs, timelines and the tasks needed to complete the transition, identification of the compliance and regulatory impact and creation of a strategy to mitigate affects, migration plan for all your endpoints, room systems, hardware or key voice infrastructure components, including your contact center, to future-proof your environment, employee experience impact assessment with a user adoption and change management plan. Earlier this year, I was part of UC Todays UC Summit Keynote, where I stated that the first wave of hybrid work would be a disaster because most business are at a loss as how to proceed. hybrid work experience is just a device away. Its unique Desk Hub enables workers to place a mobile phone on the it, which logs the user in at that station. Its a mindset shift for leaders to truly see hybrid working as a source of competitive advantage in attracting and retaining top talent. Recruitment company Vacancy Broker used a fake LinkedIn profile to gain my personal details. At the same time, technology will remain critical to enabling a future with increasingly diverse and distributed workforces. We take the time to understand your business objectives and ensure they are achieved. Hybrid work success requires five key characteristics. To adapt in the hybrid world, companies need to invest in appropriate technology so that the workforce can function efficiently and effectively. This is consistent with my thesis that the future of work will look like college. He shared the slide below to show what happened in Cisco during the onset of the pandemic, where they implemented mandatory work from home arrangements for 75,000 employees worldwide overnight. But the office is no longer a place you go to to work. Entertainment, Get IT Some people will work from home. the first best-of-breed suite for hybrid This content has been funded by an advertiser and written by the Nine commercial editorial team. Cisco has several ways to hot desk that remove almost all the complexity from the complex. The same Cisco survey showed that 87 percent say there is now proof that employees dont need to be in the same room to collaborate; 83 percent incorporated more exercise in their daily routine; 66 percent want to travel less; and 51 percent felt trust from leaders improved. careers.johnclements.com. Think back to your college days and how people did most of their individual work, such as writing papers at home. Similarly, the future of events will also be hybrid. Jump into an immersive workspace experience Subscribe to INQUIRER PLUS to get access to The Philippine Daily Inquirer & other 70+ titles, share up to 5 gadgets, listen to the news, download as early as 4am & share articles on social media. And for those who do come to work, it will be an office with collaborative spaces, not individual desks. But the office experience needs to be great to get people to go there. "Nonetheless, more needs to be done to fully leverage the opportunities of a hybrid work future, particularly in building an inclusive culture, devising employee engagement strategies, and deploying technology infrastructure to bring organizations to the readiness levels of their employees," he added. As COVID-19 cases rise and inflation bites, here's what firms plan. For us to fully reap the rewards of hybrid work, there should be no difference in where you choose to work. Khan told me that almost every customer who tours the facility loves the concept and essentially wants to purchase it turnkey. Contribute to Ciscos corporate sustainability goals of achieving net zero by 2040. We really want to hear from you, and were looking forward to seeing you at the event and in theCUBE Club. Solutions for Lastly, according to Mr. Hari, we are already living in a Hybrid world. We will have to learn how to be more sophisticated in our ways of communication, to somehow make the virtual more personal. Create a resilient culture Q&A: Why is Intel DevCloud taking edge computing back to the cloud? competitive advantage for organizations. Cisco's new study found that six in 10 (61 per cent) employees believe that quality of work has improved. T-Mobile leverages Webex to improve collaboration and deliver incredible customer experiences, while Theres an opportunity for organisations to break away and gain advantage by ensuring that no one feels left out because of their geography, language, personality, disposition, or any other differences. And to the other perks of the officefree coffee and doughnuts, for instance. start at just one low price. The keynote speaker was Hariharan S, Managing Director, Collaboration Sales for Cisco APAC, Japan and China. global scale. messaging, events, polling, whiteboarding, and market-leading AI. By continuing, you are agreeing to our use of cookies. Zeus Kerravala. better protect your business. Hybrid work promises a more inclusive, flexible, and collaborative future. Panels for booking rooms, advanced microphones, and According to Cisco, for hybrid work solutions to be effective, they must be: inclusive (provide equal experiences for everyone), flexible (able to adapt to any work style, role, and environment), supportive (focused on empathy and the well-being of employees), secure (secure by design), and well-managed (features modern infrastructure and frictionless administration). This might seem counterintuitive for Cisco to do, but openness drives utilization, which is good for the entire industry. bars and smart multi-screen video conferencing for every The workplace needs to energize people and facilitate creative thinking and the Office Space-like cubetopia just wont cut it. Empower your teams for secure, Some from the office. want changes to make the office safer Additional features, storage, and support Three quarters (75 per cent) said that working remotely gives them a sense of not being in the know. and tour the latest innovations powering hybrid work. get work done. untethered your workstyle. hybrid work has transformed everything. Drive sustainable construction practices. Kari Ann is a graduate of St. Paul University-Manila. Yet another approach is to scan a QR code on the device, which acts as the authentication method. 1 person joiningfromhome. Webex is a vastly superior tool for holding a webinar. technology your team needs. Furthermore, the research finds that trust will be a critical element for organisations to manage - while 71 per cent of respondents believe their manager trusts them to be productive when working remotely, a lower number (59 per cent) believe their colleagues can be trusted to work remotely. Based on the Cisco Workforce of the Future Study survey in the Philippines, 18 percent worked from home most of the time before the pandemic. We know that hybrid work is going to be more challenging to manage compared to when everyone was in the office and also harder than when everyone was working remotely. We are more than two years since the work-from-home period of the pandemic began and businesses have been all over the map with respect to what the return to work looks like. According to him, we previously knew only one way of work with no complexity; but within the last 14 months, we discovered another way to work and learned that remote working is possible and productive. Flexibility: With flexible deployment, you can choose the right model for your organization whether on-premises, hybrid or cloud. It is crucial for management to learn and adapt fast to the changes that are occurring. Complete this form so our experts can contact you and discuss your ITgoals. Employees want to have the choice of deciding how many days they work from home, and how many in the office. everywhere between. The office is a place you go to to collaborate. Basically, what Mr. Hari is saying is that technology brings the promise of making Hybrid work possible where everybody gets an equal seat at the table, and everybody gets an equal and amazing experience. Please visit and join the John Clements Talent Community. trends that are defining our future in this global study. For example, they launched what they call the Webex App and the design principle they used was idiot proof, where no one had to undergo training to be able to easily use the app. Weve learnt in the past 14 months that not only is remote work possible, it can also be more productive. Let teamwork thrive. of hybrid and remote workers say Included statistics are based on The Rise of the Hybrid Workplace from Dimensional Research and Entering the Era of Hybrid Work, global research fromCisco. more. To accomplish this, Cisco deployed a massive number of internet of things devices that includes 100% power over Ethernet where all lights, window shades, thermostats and sensors are powered over the network with low-voltage connections. Employees expect todays workplaceto be safe and hybrid, By clicking the 'Submit' button below, you are agreeing to the NTT Limited Terms and Conditions and Privacy Policy, Claim your Cisco Cloud Collaboration Readiness Workshop, Learn more about the Cisco Cloud Collaboration Readiness Workshop, Learn more about our Cloud Deployment Framework, View Software-defined Infrastructure Services, Advisory & Transformation Services for Workplace and CX, Security Consulting and Professional Services, Penske Entertainment and the NTT INDYCAR SERIES, Claim your Cisco Cloud Collaboration Readiness Workshop. "It is clear that hybrid working is here to stay, and for good reason as employees and businesses alike see tangible benefits across key indicators - from improved overall employee wellbeing to better productivity and work performance," said Anupam Trehan, Senior Director, People & Communities, Cisco APJC. Before, 50 participants can meet personally, but because Hybrid is what is happening right now, its possible that 500 more will be able to attend virtually and still have the same and equal experience. that the Webex platform can facilitate a seamless shift to hybrid work and deliver an agile The problem is that there isnt a hybrid workplace stock-keeping unit that Cisco or its partners could sell. You can choose the services you need today and grow at your own pace. We are now moving on to a new test of remote and hybrid works viability as a fully-fledged working model. Professional cameras, optimized for video meetings. 98% more. Cisco has put a tremendous amount of effort in not just connecting via SIP but natively interoperating to give the user a rich experience on a single device, regardless of which platform is being used. However, working from home was never meant to be a 100% solution, and a more digital customer experience is needed. They have also pinpointed which platform their customers prefer to communicate through. We look at every aspect of your current environment, from different user profiles to your existing infrastructure and networking, before developing a plan for your migration to the cloud. With work today, we do much of our writing, spreadsheets and other individual tasks at home and then head to the office to collaborate. This field is for validation purposes and should be left unchanged. Eliminate distance. More flexible work schedules (62 per cent) and significantly reduced or completely removed commuting times (53 per cent) contributed to this improvement. The Wallace Business Forum, together with Cisco, recently held a series of webinars via Webex, focusing on the changes that are occurring in the workplace. And thats just for starters. But in the last 14 months, the world has been shaken out of this rigidity, and people have been working from home. Because if anyone feels unable to fully contribute due to any of those differences, that will be a great loss and will halt the progress companies have made over the past couple of years to be more inclusive. However, the survey of 28,000 employees from 27 countries reveals that only one in four think that their company is 'very prepared' for a hybrid work future. With the migration to an open, integrated and fully connected Genesys cloud platform, EBTS Pro Assist are prepared for their many future challenges, in an increasingly connected world. Access to high-speed broadband internet enriches your life and keeps you connected. Although other device manufacturers can connect to multiple providers using SIP, they would need a reboot if one were to say connect to Teams in native mode and then connect to Zoom. Cisco also handled hot desking in an innovate way to make it easy. Oracle adds new chapter for multicloud story through cloud database service with Microsoft, Mobile application aims to transform healthcare system, DIVE INTO DAVE VELLANTES BREAKING ANALYSIS SERIES, Dave Vellante's Breaking Analysis: The complete collection, Amping it up with Snowflake CEO Frank Slootman, Answering the top 10 questions about supercloud, Tech valuations could get worse. Now that its completed, Cisco is using its facility not only as an office but also as a hybrid work showcase for its customers, prospects, channel partners or anyone else interested in the future of work. While organisations have benefited from higher employee productivity levels, more needs to be done to build an inclusive culture and fully embed hybrid work arrangements to boost readiness levels and enhance employee experience. One of the interesting twists to medium and large meeting rooms was that the tables were all slightly trapezoidal in shape, with the larger side being closest to the camera. Overall, I enjoyed my tour because it highlighted just how different work will be in the post-pandemic world. At CSpireBusiness, we work with you to deliver the best solutions for your unique challenges. A new era of work requires a new Digitization of Ciscos real estate. Centered around the Some will be working from home, some will work from the office, and some will even work anywhere. This Industry Insight is produced in commercial partnership with Cisco. Stay focused. From virtual events, webcasts and webinars to broadcasting and audio conferencing, our scalable solutions extend the impact of your digital events and can be tailored to your business needs. Also Read:A new paradigm: Why firms are embracing hybrid work. workspace. I agree to the Terms of Use and Cisco reduced embodied carbon, leveraged recycled materials where it could and minimized waste. Having lived and learned through the pandemic, weve experienced and realised the productivity benefits of remote working both from a business and personal perspective. As one would expect, the office space was Webexed out to highlight much of the recent innovation. each month. It should become an outcome-based mindset. Explore how technology shapes business, industry, and society. Video of meetings include at least 5 Ways To Create a Wow! To accommodate this, Cisco recently completed a two-year project where it revamped its 42,000-square-foot Penn1 location in Manhattan. your hybrid workplace. journey. BovenIJ Hospitals connected-care program links in-hospital and outpatient care, enabled by technology but having more people connecting into the hospitals network also poses a security risk. Moving to the cloud is about more than deploying a new technology. Cisco is gathering more than 5,000 data points from Webex devices, Cisco wireless access points. That means seamless, secure technology in the office and remotely that dissolves the distance between people. See this whitepaper for insight on PROVIDER OF THE YEAR, 2021 CISCO ENTERPRISE 5 steps to secure Choose tools that are easy to current workplace trends and Frost & Sullivans take on the collaboration 4 HOURS AGO, BLOCKCHAIN - BY BETSY AMY-VOGT . expect to be in the office 10 days or less We are at an important moment in the evolution of work and the workplace arrangements between employers and employees. NETWORK PARTNER OF THE YEAR Youll be able to reduce the complexity of multiple licensing, boost efficiency and drive adoption across your organization through: Together with Cisco, we make it easy to Flip to Flex. A focus on employee well-being. Introducing before they return. Get outstanding Three-quarters of employees (76 per cent) also feel their role can now be performed just as successfully remotely as in the office. Power your best work with collaboration tools that adapt to and support your team with the tools and devices they need to be successful. Don't miss out on the latest news and information. Join the community that includes Amazon Web Services and Amazon.com CEO Andy Jassy, Dell Technologies founder and CEO Michael Dell, Intel CEO Pat Gelsinger and many more luminaries and experts. See how the network is the foundation for edge-to-cloud connections. The new world will now look different. This meant adjusting the office from being 70% optimized for individual work and 30% collaboration to 30% individual and 70% collaborative. Its about deploying a new way of working. It is also important for companies to redefine rules, roles, and responsibilities and to adapt to a performance output regime, no longer on a fixed schedule of 9 to 5. Enhance your workplace. Overcoming hybrid work challenges with smart desk devices. Ive had many conversations with information technology leaders, human resources officers and C-level executives that understand the workplace and the way employees work is changing but are unsure as to what that would look like. State Of Mississippi Wireless Services Portal. Copyright2022 Living Media India Limited. What's new, tips and tricks, and much more. And meetings will need to be better organised and facilitated to avoid burnout, and to ensure that everyone has a voice. The world of work is constantly evolving and hybrid work models are becoming the standard expectation. This was the biggest factor in change in Ciscos design. productivity, and employee wellbeing. Hybrid work requires a But close human connections will still need to be cultivated, so that interactions and engagements arent simply transactional. Zeus Kerravalais a principal analyst at ZK Research, a division of Kerravala Consulting. Another approach is by plugging a single USB cable into one of the Desk or Desk Pros, which will then log the user in and display the persons calendar and other pertinent information on the device. NTT and Cisco develop solutions designed to enable new levels of engagement, keeping your teams connected in a seamless and secure way, whether you choose a cloud, hosted or on-premises model. A better The days of rigid hierarchical structures and nine-to-five, Monday through Friday working weeks are gone. Their partner organizations were John Clements Consultants, Inc., the Filipina CEO Circle, FINEX, MAP, and the Philippine-Swiss Business Council. This takes hot desking from being a complicated pin code process to a single click, cable connection or scan. This is only just the beginning. This includes training of personnel to keep them up to date on new technological developments and allow them to meet customer expectations. This ensures that when people were sitting at the table, they could easily look at others in the room but be slightly pointed to the screen to engage remote participants better. approach. In part, that means better cameras and microphones, the ability to see more of a person than a face where hand gestures are lost. As a result, 84 per cent say networking infrastructure is essential for a seamless working from home experience, but only 68 per cent say their company currently has the right networking infrastructure. Achieve secure digital transformation and secure hybrid working, through zero trust and Secure Access Service Edge (SASE). Enter your address below to check prices in your area. audio, wherever you work. 45 per cent ranked 'time with family, friends, and pets' as the top choice for how they reinvested this extra time. With the evident benefits of hybrid working, the study shows that nearly three-quarters (71 per cent) want a combination of a remote and in-office hybrid working model in the future. of employees will embrace a flexible See why Webex Discover how to ensure mission-critical systems are highly available, with full control over the security, compliance and performance of your infrastructure. Only 62 per cent think that all employees across their company understand the cyber risks involved with hybrid work, and 68 per cent think business leaders are familiar with the risks. Some 14 months ago, the world knew only one way of working: Everybody went to the office from 9 to 5. Hybrid working has helped improve employee wellbeing, work-life balance, and performance across the world, according to a new global Cisco study. way of collaborating thats centered around the And another 72 per cent feared a pay gap between hybrid workers and their in-office counterparts. The role of technology companies is to create a system or a seamless experience to integrate all three. Provide consistent and flexible identity-based secure access to the network for users anddevices. administration and management of Webex. All-in-one presentation displays, video meetings, Before the tour started, Miller provides me with some of the thought processes that went into the buildout. They included huddle rooms, medium and large rooms and even a boardroom. Ensure equal experiences for Success depends on making the right connections and delivering exceptional experiences to your customers and employees. Hybrid work is already happening and is here to stay. deploy and scaleand that deliver the insights you need. Cisco's research examined the impact of hybrid working on five categories of well-being - emotional, financial, mental, physical, and social well-being - with over three-quarters of respondents (78 per cent) saying hybrid and remote working have improved various aspects of their well-being. We must build on the knowledge weve gained over the last two years to create a future of work thats great for everyone, no matter where they happen to be. There should be no doubt that hybrid work is here to stay. Cisco Systems Inc.is an example of a global company that historically has had a large percentage of its employees in the office but needs to adapt to the new realities of hybrid work. 96% Gain seamless, secure access to The future of work is hybrid. Our cloud-native, secure-by-design approach ensures 24/7 monitoring through our Global Operations Centers, managing your networks and devices on an as-a-service basis. Now, 93 percent want greater ownership and choice in this new world of work. How in-vehicle operating systems and edge computing will transform cars. Get a pulse on the hybrid work reach new levels of productivity. is uniquely positioned to help you support a hybrid workforce that is Secure, manage, and optimize hybrid work experiences on a And that emotional intelligence needs to be fundamental to company cultures. Always look your best! have moved to this model. Also Read:WFH or RTO? As an example, by default the shades are up to let light in, but when the sun is shining brightly through the window, which heats up the room, the shades will automatically come down. With noise suppression, you hear my voice but not my three German Shepherds barking. engaged, empowered, and energizedno matter how, when, and where they work. More than three-quarters (78 per cent) also believe that cybersecurity is critical for making hybrid working safe, but less than two-thirds (65 per cent) say their organisation currently has the right capabilities and protocols in place.