Neither iFixit nor this repair information is endorsed by or affiliated with the medical device manufacturer. I chatted with someone from Altra and they told me what to do, for the unheard of price of FREE! Repair of my portable oxygen concentrator was completely satisfactory. I will use a new SD card (after formatting it, of course). Throughout the lengthy repair process (no fault of ASP), Tony kept me apprised of the status and always responded promptly to my inquiries. airsep visionaire repair service Good and quick service. Seems to be honest, strait forward service provider. 0000001805 00000 n After a few days I got a message that it could be repaired and a payment via Paypal was done. airsep visionaire repair service Vice President trailer << /Size 170 /Info 148 0 R /Encrypt 151 0 R /Root 150 0 R /Prev 523098 /ID[<635b19f7d9a213908ababe310a1ee223><77ce76f2ef8ad692f29f7c2d7ac1410f>] >> startxref 0 %%EOF 150 0 obj << /Metadata 147 0 R /Pages 143 0 R /Type /Catalog /PageLabels 141 0 R >> endobj 151 0 obj << /Filter /Standard /R 2 /O ( UV.`Dz-#_m_}g) /U (3 un 02$W5'rl) /P -4 /V 1 /Length 40 >> endobj 168 0 obj << /S 672 /L 813 /Filter /FlateDecode /Length 169 0 R >> stream He was working late on ventilator repairs and had been working for days to meet the demands of this nation during COVID-19. [!St YOX9Gcn_9z|er=1lklA?p^:LJ=K:/iQ^Rh_kK@Hsyi}Ccuu_Z'C0 vjKAc{*-RY#i\%9wu\';lR8I*UI fwLGAXxpF.j dg0H(\ 0000002283 00000 n 426 New York Ave., New Castle IN 47362 Not sure why this industry is so difficult to communicate with , but we have definitely had our moments. 0000002593 00000 n Compressing air as the cooling mechanism keeps the concentrator from becoming overheated, 3. 0000001827 00000 n According to David Repasky at cpap.com, oxygen concentrators function in the following steps: 1. If I have need any further help in the future I will use them again for repair services. @i[$]q"4hTF*!) Unbelievable service from Altra, the repair service they provide for the owners of a CPAP machine is unparalleled. ]2L?,W65gqxU =i^ /SwQ(cB)3tr^#8BFmFJF^WqRKq'+8Xi);mYj4$ WAnN4F?iQqk09-EwVXdm7SZJNuV'MuLffH 1`o~yt When I received the machine back, there was an item missing. When I received my unit back (via UPS) the cover housing panels were not aligned and there were two hairline cracks as well as abrasion marks on the top of the unit. Very professional follow up from Altra and a clear background was provided for the repair, again thx guys will use you again when needed. %PDF-1.4 % You folks are AWESOME!!!!! airsep concentrator visionaire intensity newlife 1stclassmed Terrific! We back up our work with a full 1 year warranty on parts and labor on home units and 6 months on our portables. Cham Stone After a week of contacting two Major providers of CPAP supplies, and being told it was no longer in warranty, I was able to convince one provider to give me the name of Altra Service , a certified company that could repair my machine. After filling out the web form on their website the UPS shipping label was printed. I received a return phone call from Cassidy who was friendly, helpful, understood my need to get a repair done quickly. JavaScript seems to be disabled in your browser. Customer Owned Home, Plug-In 10 LPM Concentrator Rebuilds start at $549.95 with 1 year warranty! I'll make the drive! Accurate Biomed Repairing Ventilators for COVID19 Pandemic, Respironics Cough AssistService Provider, Up to 1 LPM at 95.0% +0.5%/-3% 2 LPM at 90% +5.5%/-3%, -4 F to 140 F (-20C to 60C) 15% to 95% humidity. Part 2 - Thank you for such a rapid turn around. I was to the point before I called Altra Service Professionals, that I asked the one provider, are these throw away Machines like our Television sets are? Please enter phone number with area code. 0000004446 00000 n oxygen involved Stay informed on the latest news, product releases, special offers and much more! I havn't even turned it on yet but will still give them 5 stars, great company! Great online chat with service professional! airsep repair focus service concentrator oxygen portable Serving More than 125,000 Oxygen Users Since 2001. oxygen repair concentrator service portable poc concentrators transportable including travel concentrator oxygen devilbiss series 0000016816 00000 n In addition, you are able togenerate and print a FREE pre-paid UPS shipping labelto send us your equipment all from our website. These guys are great. Concentrator returned within 2-3 weeks in good repair. See you Tuesday! 0000007481 00000 n Professional BiPAP & CPAP Repair, Oxygen Concentrator Repair, Ventilator Repair, and much more. Sale on the CAIRE Companion 5 - Call Us for Details, Oxygen Concentrator Repairs and Maintenance, Oxygen Concentrator Store from American Medical Sales and Rentals, Copyright 2022. They are sending a new one now. Total costs including shipping both ways about $230. Altra absolutely has one. She gave me a good day to come in, Thursday. I just wish I would have found you guys before I scrapped my last machine. I was in need of another oxygen concentrator and contacted ASP via their info tab. The people at Altra were professional, helpful and extremely pleasant to deal with. Highly recommend! ~d#f03 K#s0T6Qj"U}"6Go Qe +T6UtGyJNEfJw-Q-,r-94_H=,NkU4}-wnE']B%niq ? ARq@FNma38kM#FeYH\sQz? Altra did not alert me to any shipping damage when they received the unit which leads me to deduce the damage was inflicted subsequently. oxygen involved Any question dont hesitate to ask. 0000013581 00000 n You have to appreciate a service organization that puts the customer first ! I've had poor experiences with our local DME providers and didn't want to deal with insurance hassles. Terms Y'all are great so far! The Best Solution for Home Medical Equipment Repair. Ill update when that arrives. ?Qa-GaqqRz$a@{yDZTlYugaCEnr!\r9-ZI gNecO;BO6.SrKl86n:Ka[/*KcZ("bn]Y74>}#Nd'k@k8s%!9gwnjrWl Ymted-u.9 ,MI",D:Z;?L e#H/.4{nG~F(Z. I asked the very pleasant girl on the phone if it was possible to bring the machine to them ? I added one more star for the effort. Our AirSep portable oxygen concentrator repair service is affordable, fast, and includes free inbound shipping. going this route saved me alot of money and I'm very satisified. Complete the fields below to receive Summer Sale Pricing! I just dropped in to see if a concentrator could be serviced acknowledged me right away ,took time to look at device and problems. Will be back whenever I need service, highly recommend them. So, I used Altra and had wonderful experience. Click schedule service,complete the information, and click submit. MRS Homecare Inc. Let me tell what a good business ethic is. Didn't realize how little had been coming through till the new filter was put inAgain thank you for the GREAT, customer experience! Thank you Tony, I owe you a debt from my heart. I received a return phone call from Cassidy who was friendly, helpful, understood my need to get a repair done quickly. 0000001037 00000 n !?x[4 .^^}V%])vt@LRe\F 4Dr?HbhP, ]\*0nCtCHp Mq=7lY=r m$vqMm6[vY.h_N~olS44$~VMq3CW6P$=hmd%p?ynXL 7x0:\},^scjK> endobj 160 0 obj << /StemV 138 /FontName /Arial-BoldMT /FontStretch /Normal /FontWeight 700 /Flags 32 /Descent -211 /FontBBox [ -628 -376 2000 1010 ] /Ascent 905 /FontFamily (g) /CapHeight 718 /XHeight 515 /Type /FontDescriptor /ItalicAngle 0 >> endobj 161 0 obj << /Length 2575 /Filter /FlateDecode /N 3 /Alternate /DeviceRGB >> stream Thomas T. Riddle So since they charged me such, they have gained a customer for the rest of this life, I have. oxygen concentrator intensity flow airsep newlife concentrators pressure lpm dotmed everflo kendall oxygenconcentratorstore stationary Recommended. When she checked stock what I was needed was in stock. oxygen concentrator intensity flow airsep newlife concentrators pressure lpm dotmed everflo kendall oxygenconcentratorstore stationary Their customer service is the best, keep it up. Toll Free: 1-800-376-5660 They responded to my questions promptly, kept me informed as to how the repair was proceeding and bent over backwards to deal with some special needs that I had. Altra Service provides fast and affordable repair and maintenance for all of the U.S. We service most CPAP machines, oxygen concentrators, and much more. Thanks, Oxygen is flowing! You will receive an email confirmation that will include our contact information and address to send the oxygen concentrator machine. Kept me informed all along the way. Accurate Biomed Services is the nations largest certified repair center for Invacare and Philips Respironics, including Respironics Trilogy repair. , the story is All positive ! Thanks for your courteous conversation and solution to my issue. Toll Free: 1-800-376-5660 A stand up guy. Great company to do business with. For the best experience on our site, be sure to turn on Javascript in your browser. airsep repair focus service concentrator oxygen portable Was in over the holidays with my bi-pap machine, after some issues, Bob the owner came in the next day and corrected them. For the best experience on our site, be sure to turn on Javascript in your browser. He did and did some testing and found the part I needed. Absolutely was her answer, most of our business is mail in, but bring it up. At that point, I think she felt sorry for me. 0000003890 00000 n Had it back in a little over a week. 0000007575 00000 n While jumping up to grab a puking dog on the bed, I pulled my CPAP machine (ResMed AirSense 10) off my nightstand. Thankfully, I had another machine I could use in the interim. I would highly recommend Altra Service Professionals, mail in or drop off service, they a very Professional company to deal with ! The device can then administer the oxygen to the patient through a pulse-dose or continuous stream delivery system. Fax: 1-352-389-6087, Florida Facility 100 N. 17th St., Bethany MO 64424 0000001985 00000 n endstream endobj 169 0 obj 674 endobj 152 0 obj << /CropBox [ 0 0 612 792 ] /Parent 144 0 R /Contents 158 0 R /Rotate 0 /MediaBox [ 0 0 612 792 ] /Resources 153 0 R /Type /Page >> endobj 153 0 obj << /XObject << /Im1 165 0 R /Im2 166 0 R /Im3 167 0 R >> /ColorSpace << /Cs6 154 0 R /Cs9 155 0 R >> /Font << /TT2 157 0 R /TT4 159 0 R >> /ProcSet [ /PDF /Text /ImageB /ImageC /ImageI ] /ExtGState << /GS1 163 0 R /GS2 162 0 R >> >> endobj 154 0 obj [ /ICCBased 161 0 R ] endobj 155 0 obj [ /Indexed 154 0 R 255 164 0 R ] endobj 156 0 obj << /StemV 88 /FontName /ArialMT /FontStretch /Normal /FontWeight 400 /Flags 32 /Descent -211 /FontBBox [ -665 -325 2000 1006 ] /Ascent 905 /FontFamily (4 PEn) /CapHeight 718 /XHeight 515 /Type /FontDescriptor /ItalicAngle 0 >> endobj 157 0 obj << /Subtype /TrueType /FontDescriptor 156 0 R /LastChar 189 /Widths [ 278 0 0 0 0 889 0 0 333 333 389 584 278 333 278 278 556 556 556 556 556 556 556 556 556 556 278 0 0 0 0 0 0 667 667 722 722 667 611 778 722 278 0 0 556 833 722 778 667 0 722 667 611 722 667 944 0 667 0 0 0 0 0 0 0 556 556 500 556 556 278 556 556 222 0 500 222 833 556 556 556 556 333 500 278 556 500 722 500 500 500 0 0 0 584 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 333 333 350 556 1000 0 1000 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 737 0 0 549 0 0 0 0 0 0 0 0 0 0 0 834 ] /BaseFont /ArialMT /FirstChar 32 /Encoding /WinAnsiEncoding /Type /Font >> endobj 158 0 obj << /Length 568 /Filter /FlateDecode >> stream See you Tuesday! concentrator oxygen devilbiss series Within about an hours time, I was all set to go, a most pleasant experience by everyone I met at Altra Service Professionals ! Accurate boasts of the fastest industry average turnaround time, with most repairs completed and returned within 7 business days. If more businesses were run like this, the world would be a better place! Ocala, FL 34474 Sadly my POC had to be forwarded to the manufacturer for depot repair, during the COVID pandemic no less. I arrived yesterday morning, within 10 minutes, I was informed the machine was still in warranty time frame. Very fast service, great communication. I would use them again. thanks again, bill grooms. My concentrator works as good as new. I sent my unit for repair. SLA honored for estimate and repair. The next day I got the request for my prescription, sent it, request for payment, did it, received the unit in 48 hours. When she checked stock what I was needed was in stock. It started making loud noisesenough that it was keeping me awake. Terrific! Using an electronic interface to adjust delivery settings, 4. A Big Thank You.! Our comprehensive service program includes: Sign up to get the latest on sales, new releases and more , Fax: (540)-296-31578am - 6pm EST Monday - Friday, 12348 North Old Moneta Rd Moneta, VA 24121, 2022 oxygenplusmedical. you were very helpful before I sent them, and let me know as soon as they were finished. Toll Free: 1-800-376-5660 Oxygen concentrators are medical devices that filter surrounding air and compress it in order to produce purified medical grade oxygen. After having horrible responses for over 7 weeks from a company in New Hampshire that I purchased an Oxygen Concentrator from, the folks at Altra service rescued a two week old concentrator is a very short time. She gave me the option of driving to Ocala or sending the unit via UPS. Thanks Bob for coming in during the holidays and talking care of my problem. I shipped the unit to them utilizing the services of a UPS store in palm harbor, FL. We are your source for Respironics Trilogy repair. It took about 3 weeks from very beginning to end. It was after hours and Tony text me within 15 min. Health+Plus. It took two weeks for them to inspect and diagnose my unit. oxygen filter concentrator devilbiss cabinet foam filters 0000000886 00000 n Sent floor model oxygen concentrator from Texas to Ocala, Fl for repairs. 0000008434 00000 n It's easy and free. Outstanding service from start to finish. Our technicians are certified and we offer a free shipping label. How refreshing to find a company that does what they say they willand do it professionally and promptly. I would highly recommend these folks. Complete the fields below to download the kit or click the button below to have it sent to your address. Thanks for your courteous conversation and solution to my issue. I contacted Altra and they sent one out immediately. Shop with confidence - 100% Satisfaction Guarantee. 0000003246 00000 n We perform Preventive Maintenance (PM) and Repair services for the AirSep Freestyleand AirSep Freestyle 5 portableoxygen concentrator. 5640 SW 6th Place, Suite 300 Their tech was called out on a last minute repair, but the Boss Tok my machine back to the shop, checked it out completely, replace fan and motor, and decertified the ResMed Dreamstation. 8(!KJ_.Cv"*)It4! The store will not work correctly in the case when cookies are disabled. Centennial, CO 80112. TZ3/X@ko/J2zA1VR I asked Anthony who contacted me to please take a second look. oxygen repair concentrator service portable poc concentrators transportable including travel Sun: 8am - 7pm All times are Mountain Time, 15055 E. Hinsdale Drive Accessibility, Why is alarm to off every 2 minutes cut off on goes off again over ove, Low oxygen flow drops when plug in tubing, It beeps service required alarm with low oxygen, Why is my concentraters alarms going off after 10 minutes. Taxes and shipping calculated at checkout. Might I also add, the unit last night was as quiet as the day I received this BIPAP machine. They kept me informed of the progress of the repair of my machine and all costs were presented up front before any work was started. 149 0 obj << /Linearized 1 /O 152 /H [ 1037 790 ] /L 526208 /E 47314 /N 30 /T 523109 >> endobj xref 149 21 0000000016 00000 n 0000002335 00000 n I sent my sieve beds for a rebuild to you guys. Protect your investment while saving money when you have your AirSep Freestyleportableoxygen concentrator repaired by Altra Service Professionals. I called Altra and found out they were in Ocala, about 30 miles from my home. We are a Factory Authorized Service Center for AirSepand the Freestyle portableoxygen concentrator. Oxygen concentrators are typically used to treat patients with breathing disorders or with a lower concentration of oxygen in their blood than normal. Customer Owned Home, Plug-In 5 LPM Concentrator rebuilds start at $349.95 with 1 year warranty! I highly recommend this company for their professionalism and customer service above and beyond. p\X4rar[3r9 |`X! They have not returned my calls yet to attempt a resolution.Update: they sent a replacement panel but it was badly discolored by cigarette smoke and had a broken clip. Works great now! Invacare IRC 301, 3LX, IRC 501, 5LX, Platinum 5LPm and 10LPM, Perfecto and PerfectoV, DevilBiss MC-4490, MC-64, MC-84, Solaris 505, 515 and 525 Models, Puritan-Bennett 492, 492a, 590, Aries 5 LPM, Airsep Newlife, Elite, Intensity 8LPM and 10LPM, and VisionAire, Respironics EverFlo, Everflo Q, Everflo OPI, Millennium 5LPM and 10LPM, Thoroughly clean Interior and Exterior of unit, Run unit for quality testing prior to shipping, Run unit for minimum of 10 hours prior to shipping. oxygen filter concentrator devilbiss cabinet foam filters Was told it was obsolete and they did not have parts so they could not fix it. Fax: 1-352-389-6087, https://acbio.com/testimonials/far-superior-to-any-other-equipment-repair-solutions/, https://acbio.com/testimonials/we-will-be-a-lifelong-customer/, https://acbio.com/testimonials/they-provide-so-much-value/. 0000004710 00000 n Fax: 1-352-389-6087, Indiana Facility Work place. Repair guides and technical data for medical oxygen concentrators from all manufacturers. 0000000789 00000 n She gave me the option of driving to Ocala or sending the unit via UPS. Clinic Director / Founder I have a machine that I couldn't figure out how to change the filter on. From here on. Educate yourself with our Oxygen Therapy Info Kit. Missouri Facility With three regional service centers and nearly 40,000 square feet of production space, Accurate stands as the nations largest independent service provider for CPAP repair, oxygen concentrator repair, as well as respiratory and biomedical equipment repairs. Copyright 2022 Accurate Biomed Services, Inc. All Rights Reserved. Y'all are great so far! Most importantly though is the excellent customer service this company provides. Removing nitrogen from the air through sieve beds and a filter, 5. One of the few repair shops for privately owned oxygen concentrators. 0000002242 00000 n Customer Owned Portable, Battery powered Concentrator Rebuilds must be sent in for evaluation. It doesnt get any easier than that! I'll make the drive! Delivering purified oxygen through a mask or nasal cannula, 2022 iFixit Licensed under Creative Commons Privacy Sending second unit today and will follow up with new rating on this unit including repair costs. Very easy online shipping arrangement. I highly recommend using Altra for all your electronic repairs they were great. Peoples Home Medical, David Clark DC, NMD 0000007389 00000 n Vice President / Owner airsep concentrator visionaire intensity newlife 1stclassmed OxygenPlus Medical 2019 Powered by Shopify, Portable Concentrator Parts & Accessories. WOW, what service. Mom-and-Pop outfit but superb fielding from Connecticut office helped out tremendously to soothe my impatience.Unfortunately, the cryptic response to my post-service request for assistance leads me to believe that local service (if available) is the more prudent way to proceed.A new board was installed and no check was performed on writing to an SD card by the service technician - I did not foresee this exception.